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What is GovMetric?
Utilize insights derived from customer feedback to develop services tailored to meet the specific needs of your communities and citizens. A thorough understanding of the customer journey at various touchpoints allows you to leverage this critical information to drive meaningful change. Improve the management of official interactions with customers, including handling complaints and Freedom of Information requests. Our expertise is geared towards helping you formulate a sustainable strategy that transforms your approach to engaging with customers and communities. We empower public service organizations to create opportunities for significant citizen interactions that lead to real improvements in people's lives. Our partnerships encompass a diverse range of organizations, such as local councils, housing associations, national transportation services, law enforcement agencies, government bodies, educational institutions, and the NHS. GovMetric is more than just a technology provider; we bring over seventy-five years of collective experience in customer and citizen engagement. Our commitment is to go beyond the conventional role of a vendor; we prioritize authentic partnerships to effect positive changes in public service delivery. By fostering collaboration and innovation, we aim to revolutionize how public services are perceived and experienced by citizens.
What is Delib?
Delib is a company dedicated to improving civic participation through its main product, Citizen Space, which offers a web-based platform for public sector organizations to carry out online consultations, community engagement efforts, surveys, and required consultation processes without needing any software installation. Citizen Space allows teams to design and implement engagement activities, use geospatial mapping tools, collect feedback via both desktop and mobile devices, and instantly analyze data through user-friendly dashboards. It also enables the exporting and reporting of findings to aid in decision-making while complying with accessibility and privacy regulations. By streamlining processes for citizen and stakeholder involvement, it helps planners, policymakers, and regulators manage formal consultations, spatial planning, climate engagement, and evidence requests more efficiently while achieving higher response rates, thus enhancing public trust and transparency in governance. Additionally, this cutting-edge platform plays a vital role in creating a more well-informed citizenry by equipping users with resources that encourage meaningful conversations between the public and those in positions of authority. Ultimately, Citizen Space not only fosters civic engagement but also builds a stronger connection between citizens and their government.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
GovMetric
Company Location
United Kingdom
Company Website
www.govmetric.com
Company Facts
Organization Name
Delib
Date Founded
2001
Company Location
United Kingdom
Company Website
www.delib.net
Categories and Features
Government
Budgeting & Forecasting
Code Enforcement
Compliance Management
Fixed Asset Management
Inventory Management
License Issuance
Permit Issuance
Purchasing & Receiving
Self Service Portal
Taxation & Assessment
Utility Billing
Work Order Management