Ratings and Reviews 4 Ratings

Total
ease
features
design
support

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • LM-Kit.NET Reviews & Ratings
    19 Ratings
    Company Website
  • Enterprise Bot Reviews & Ratings
    23 Ratings
    Company Website
  • Amazon Bedrock Reviews & Ratings
    74 Ratings
    Company Website
  • kama DEI Reviews & Ratings
    8 Ratings
  • Vertex AI Reviews & Ratings
    732 Ratings
    Company Website
  • Google AI Studio Reviews & Ratings
    9 Ratings
    Company Website
  • Convoso Reviews & Ratings
    695 Ratings
    Company Website
  • Quaeris Reviews & Ratings
    6 Ratings
    Company Website
  • Google Cloud Speech-to-Text Reviews & Ratings
    401 Ratings
    Company Website
  • Zendesk Reviews & Ratings
    7,088 Ratings
    Company Website

What is Graphlogic GL Platform?

The Graphlogic Conversational AI Platform offers a comprehensive suite that includes Robotic Process Automation for businesses, cutting-edge Conversational AI, and sophisticated Natural Language Understanding technology to develop innovative chatbots and voicebots. Additionally, it features Automatic Speech Recognition (ASR), Text-to-Speech (TTS) capabilities, and Retrieval Augmented Generation (RAG) pipelines powered by Large Language Models, enhancing its functionality. The platform's essential components encompass a robust Conversational AI Platform with Natural Language Understanding capabilities, RAG pipelines, and effective Speech to Text and Text-to-Speech engines, along with seamless channel connectivity. Furthermore, it provides an API Builder, a Visual Flow Builder, proactive outreach features, and comprehensive conversational analytics. Remarkably, the platform can be deployed in various environments, including SaaS, Private Cloud, or On-Premises, and supports both single-tenancy and multi-tenancy configurations, making it a versatile choice for diverse linguistic needs. With its extensive features, Graphlogic empowers enterprises to optimize customer interactions through advanced AI solutions.

What is Amazon Lex?

Amazon Lex is an influential platform aimed at developing conversational interfaces in applications, enabling both voice and text interactions. It employs cutting-edge deep learning technology, including automatic speech recognition (ASR) that converts spoken language into text and natural language understanding (NLU) that helps decipher user intent, facilitating the creation of dynamic user interactions that feel natural and engaging. By harnessing the same advanced technologies that power Amazon Alexa, Amazon Lex provides developers with the tools necessary to build intricate conversational bots, often referred to as chatbots. This platform is particularly beneficial in enhancing efficiency in contact centers, simplifying routine tasks, and increasing overall operational productivity within organizations. Moreover, being a fully managed service, Amazon Lex scales automatically according to usage demands, relieving developers of the burden of infrastructure management. As a result, teams can dedicate more time to innovative solutions rather than being bogged down by technical challenges, thus fostering a culture of creativity and improvement. Ultimately, this versatility makes Amazon Lex an essential tool for businesses looking to enhance customer engagement through conversational technology.

Media

Media

Integrations Supported

AWS AI Services
Facebook
Salesforce
Zendesk
AWS App Mesh
Amazon Web Services (AWS)
ChatGPT
Facebook Messenger
Google
HubSpot CRM
HubSpot Customer Platform
Instagram
QuickBooks Online Advanced
Slack
Smart IVR
Telegram
Twilio
WeChat
WhosOn
XCALLY

Integrations Supported

AWS AI Services
Facebook
Salesforce
Zendesk
AWS App Mesh
Amazon Web Services (AWS)
ChatGPT
Facebook Messenger
Google
HubSpot CRM
HubSpot Customer Platform
Instagram
QuickBooks Online Advanced
Slack
Smart IVR
Telegram
Twilio
WeChat
WhosOn
XCALLY

API Availability

Has API

API Availability

Has API

Pricing Information

$75/1250 MAU/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Graphlogic

Date Founded

2023

Company Location

Serbia

Company Website

graphlogic.ai/

Company Facts

Organization Name

Amazon

Date Founded

1994

Company Location

United States

Company Website

aws.amazon.com/lex/

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Natural Language Generation

Business Intelligence
CRM Data Analysis and Reports
Chatbot
Email Marketing
Financial Reporting
Multiple Language Support
SEO
Web Content

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Popular Alternatives

Amazon Lex Reviews & Ratings

Amazon Lex

Amazon

Popular Alternatives

kama DEI Reviews & Ratings

kama DEI

kama.ai
Dialogflow Reviews & Ratings

Dialogflow

Google
LM-Kit.NET Reviews & Ratings

LM-Kit.NET

LM-Kit
InteliWISE Reviews & Ratings

InteliWISE

Matrix42
Dialogflow Reviews & Ratings

Dialogflow

Google