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What is Grassfish?

Grassfish was established in Vienna in 2005 by Roland Grassberger, aiming to facilitate the digital transformation within the retail sector. Within a few years, it emerged as the premier Digital Signage platform in the DACH-region, while concurrently, Vertiseit in Sweden evolved from a retail tech start-up to a top Digital In-store company in the Nordic markets. Grassfish now boasts over 100 employees spread across Austria, Germany, Sweden, and the UK, serving a diverse array of industries and notable clients such as BMW, Porsche, O2 Telefonica, Commerzbank, Lufthansa, Skistar, Lindex, J.Lindeberg, SPAR, and DHL. Choosing Grassfish as your partner means you benefit from a team with a strong commercial focus, a versatile execution framework, and over two decades of industry experience. Our expertise encompasses management consulting, implementation, operations, and digital marketing, ensuring a comprehensive approach to your needs. Furthermore, with a team of more than 350 talented consultants, designers, developers, and visionaries, we are eager to tackle your upcoming projects, push boundaries, and enhance your outcomes. Together, we can turn your digital ambitions into reality.

What is Geomant Wallboard?

Real-time and historical performance management solutions specifically designed for wallboards and agent desktops are crucial in today's call centers. By converting data into actionable insights, organizations can enhance their operational efficiency significantly. Optimizing workforce management is essential, as it empowers agents to be well-informed and self-managing in their roles. This strategy not only improves the overall customer experience but also delivers real-time performance metrics to adjust to changing demands effectively. Aligning all team members promotes a collaborative environment centered around providing outstanding service to customers. Whether agents are working remotely or in-office, a unified experience is essential for success. Achieving your operational objectives has never been more effective! Geomant Wallboard solutions excel at consolidating and displaying data from various sources. With certified connectors and extensive experience with multiple CRM platforms, we simplify processes for all stakeholders involved. Decision-makers are equipped with vital metrics across different platforms, offering a holistic view of operations. Furthermore, by granting your management team mobile access, they can effortlessly monitor business performance from any location, ensuring they stay connected and informed at all times. This enhanced level of accessibility revolutionizes management interactions with their teams and significantly boosts overall performance, paving the way for continued growth and success.

Media

Media

Integrations Supported

AXIS People Counter
Avaya Cloud Office
IBM Watson
Inova
LUIS
Microsoft Azure
Microsoft Dynamics 365
Microsoft Exchange
Microsoft Teams
OPTICON
Qudini
SAP ERP
Salesforce
ServiceNow
Skype
TYPO3

Integrations Supported

AXIS People Counter
Avaya Cloud Office
IBM Watson
Inova
LUIS
Microsoft Azure
Microsoft Dynamics 365
Microsoft Exchange
Microsoft Teams
OPTICON
Qudini
SAP ERP
Salesforce
ServiceNow
Skype
TYPO3

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Grassfish

Date Founded

2005

Company Location

Sweden, Austria, Germany

Company Website

www.grassfish.com

Company Facts

Organization Name

Geomant

Date Founded

1984

Company Location

United Kingdom

Company Website

www.geomant.com/end-user-solutions/wallboards-for-contact-centers

Categories and Features

Digital Signage

Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor

People Counting

API
Anonymous Counting
Benchmarking
Car Counting
Conversion Tracking
Data Export
Events Statistics
Heatmaps
Mood/Age/Gender Recognition
Motion Detection
Reporting / Analytics
Retail Counting
Staff Exclusion
WiFi Tracking
Zone / Area Monitoring

Categories and Features

Digital Signage

Automatic Player Updates
Content Scheduling
Media Library
Multi-Screen Support
Remote Deployment
Remote Display Management
Visual Editor

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