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What is Gravity PDF?

Easily generate, dispatch, and store PDFs with the combination of Gravity Forms and Gravity PDF. This robust self-hosted solution allows for the on-demand creation of digital PDF documents through the integration of Gravity Forms with WordPress. Once installed, users can choose from four highly customizable PDF templates, which can be personalized to reflect their brand's identity by adding logos, headers, footers, and adjusting various settings like paper size, orientation, font, and color. Should the default designs not align with your vision, alternative templates are available from the Template Shop, and you can also develop a completely unique design from the ground up. Moreover, Gravity PDF offers the ability to automatically send the generated PDF via email to both the administrator of the site and the user right after the form has been submitted. This feature can be further enhanced by integrating one of the payment add-ons from Gravity Forms, ensuring that emails are only sent after payments are processed successfully. As PDFs are created directly on your web server, your data remains confidential without reliance on external services. With stringent security protocols in place, this plugin is compliant with GDPR regulations, making it suitable for users across Europe. The adaptability and security features of Gravity PDF not only streamline document management but also empower businesses to maintain control over their digital assets effectively. Therefore, this tool stands out as an ideal solution for companies aiming to enhance efficiency in their documentation processes.

What is Awesome Support?

Your WordPress site simplifies customer support significantly, as it meticulously logs every action taken on each ticket. With complete oversight, you can configure automatic notifications to be dispatched during six pivotal events, including the creation of a new ticket or a ticket response. You maintain total authority over all text and visuals presented. Our advanced add-ons enhance your email capabilities and expand your event options. You can efficiently allocate tickets to agents with the lightest workloads, and our Smart-Agent add-on facilitates more intricate ticket routing. The flexibility of adding custom fields to your ticket forms is unmatched, with a remarkable selection of 13 different field types available—more than any other helpdesk plugin on the market! For those seeking even greater functionality, our premium custom-fields plugin offers enhanced features. You can also incorporate intricate logic into your forms through the Gravity Forms Bridge, ensuring that your ticketing system meets complex needs. Additionally, clients can easily attach files to tickets, as our system supports multiple attachments even in the free version, enhancing the user experience and making support more efficient. This robust feature set empowers you to handle customer inquiries effectively and respond to various scenarios with confidence.

Media

Media

Integrations Supported

WordPress
Authorize.Net
Gravity Forms
Groundhogg
PayPal
Stripe

Integrations Supported

WordPress
Authorize.Net
Gravity Forms
Groundhogg
PayPal
Stripe

API Availability

Has API

API Availability

Has API

Pricing Information

$281.53 per year
Free Trial Offered?
Free Version

Pricing Information

$149 per year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Gravity PDF

Company Location

United States

Company Website

gravitypdf.com

Company Facts

Organization Name

Structured Markets Group

Company Location

Canada

Company Website

getawesomesupport.com

Categories and Features

Categories and Features

Help Desk

Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management

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