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What is Great Question?

Great Question serves as a valuable tool for researchers, designers, product managers, and marketers, enabling them to assemble panels, arrange interviews, disseminate insights, and distribute incentives efficiently. Users can effortlessly cultivate a network of customers willing to provide answers to their critical questions. To ensure the best fit, one can import, invite, and filter participants with ease. Our research calendar is designed to streamline the scheduling of interviews or facilitate data integration. Within minutes, prototype tests and surveys can be initiated, allowing for rapid feedback collection. By utilizing tags, clips, highlights, and results, you have the ability to convert survey outcomes and interviews into easily digestible reports. Sharing your findings with a broader audience becomes a simple task. To genuinely grasp the needs of your customers and obtain their feedback on your initiatives, it is crucial to create something extraordinary. Many companies today lack the necessary systems and processes to incorporate customer research into their core decision-making framework. Our team, though small, comprises a dynamic group of product managers, engineers, entrepreneurs, and designers dedicated to enhancing this experience. Together, we aim to bridge the gap between customer insights and impactful business strategies.

What is ARCS?

ARCS® offers a dynamic and enjoyable platform for panel members to organize and participate in studies, enhancing the efficiency of your operations while fostering engagement with your participants. This panel management solution enables you to identify and qualify suitable individuals for studies, ensuring optimal panel interaction. Achieving study completion relies heavily on your ability to maintain a group of "highly engaged" participants. With ARCS' interactive member portal, managing participants becomes seamless, allowing for easy scheduling, screening, survey administration, and profile creation. Additionally, you have the ability to dictate communication frequency and grant participants the autonomy to select their preferred engagement methods. Furthermore, ARCS assists in developing a tailored incentive program that may include points, products, and gift cards, ensuring motivation remains high among participants. The platform's comprehensive tools facilitate automated reward management while still permitting you to oversee the incentives, ultimately leading to a more effective research process. Overall, ARCS not only streamlines participant management but also enhances the overall research experience for both researchers and participants alike.

Media

Media

Integrations Supported

Auth0
Brex
Calendly
Draft
Google
Google Calendar
Google Meet
HoneyBook
Linktree
Microsoft 365
Salesforce
Segment EDI Platform
Slack
Tremendous
Vero
Zapier
Zoom

Integrations Supported

API Availability

API Availability

Pricing Information

$49 per month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Great Question

Company Location

United States

Company Website

greatquestion.co

Company Facts

Organization Name

Marketing Systems Group

Date Founded

1987

Company Location

United States

Company Website

www.m-s-g.com

Categories and Features

Market Research

Statistical Analysis

Panel Management

Not specified

Prototyping

Usability Testing

User Research

Not specified

UX

For Websites
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Research

Categories and Features

Market Research

Compensation Management
Data Management
Email / Online
Face-to-Face
Panel Management
Phone-Based
Sample Management
Statistical Analysis
Survey Management

Panel Management

Not specified

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