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What is Green Mountain?

Relying exclusively on software isn't enough to create the most effective shipping strategy; it requires the insights and knowledge of experienced shipping strategists to truly excel. When you collaborate with Green Mountain, you aren't just acquiring a service; you are engaging with a knowledgeable partner who can optimize your shipping processes to boost your profits, meet customer demands, and provide outstanding business support. Our team possesses unmatched industry expertise and a wealth of experience with carriers. We implement a specialized system that allows us to audit and re-rate every transaction, no matter how intricate or large the volume. Our unique advisory model means that you won't have to figure out a platform or develop a strategy on your own. Since our founding, we have focused on building a team of industry experts, which is why we actively recruit individuals with deep backgrounds in shipping, logistics, data science, and technology. This dedication to expertise allows us to create customized solutions that genuinely address the unique requirements of your business and help you stay ahead in a competitive market. By choosing to work with us, you are setting the stage for long-term success.

What is Dispatchly?

Dispatchly is a specialized software solution that streamlines shipment audits by detecting parcels that are delayed, misplaced, or damaged, while also automatically handling refund claims with the relevant carriers for you. The platform monitors shipments across more than 380 carriers, including well-known companies like UPS, FedEx, DHL, DPD, and Royal Mail, ensuring adherence to each carrier's service level agreements. When a parcel does not comply with the expected standards, Dispatchly collects the necessary documentation and files the claim ahead of the deadline. Users can securely link their carrier API keys, which are encrypted and limited to claim-related functions, with the option to revoke access anytime via the user dashboard. Furthermore, Dispatchly features a carrier scorecard that assesses each carrier based on metrics such as on-time delivery performance, incidence of damage, and the efficiency of claims processing. Refunds are credited directly to your carrier account, allowing you to keep the entire refunded amount. The service operates with a clear monthly fee structure that avoids any commission on recovered funds, ensuring that you retain 100% of what is reimbursed. This all-encompassing strategy promotes both transparency and efficiency in addressing shipment-related concerns, ultimately enhancing the overall user experience. With its comprehensive features, Dispatchly not only simplifies the audit process but also empowers users to effectively manage their shipping logistics.

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Media

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

€899/month (billed annually)

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Green Mountain

Company Location

United States

Company Website

greenmt.com

Company Facts

Organization Name

Dispatchly

Date Founded

2025

Company Location

Netherlands

Company Website

dispatch.ly

Categories and Features

Parcel Audit

Not specified

Categories and Features

Parcel Audit

Not specified

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