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What is GridX?

GridX leverages smart meter interval data to support complex billing and rate structures like time-of-use and real-time pricing models. Its flexible architecture enables easy integration of new components while removing outdated ones, allowing for the exploration of new business opportunities and compliance with regulatory requirements. The GridX Enterprise Rate Platform simplifies the implementation process, significantly speeding up the introduction of new rates, products, and services. By optimizing the meter-to-cash cycle with superior rate, billing, and cost analytics, GridX transforms customer engagement. Our enterprise solution equips customer service representatives and key account managers with prompt access to analyses related to rates, costs, and savings, empowering them to provide accurate information to customers considering clean energy options. Moreover, we enable utilities to offer personalized, meaningful, and actionable insights regarding energy usage and savings in real time through multiple communication channels, thereby enhancing the overall customer experience. This forward-thinking strategy not only helps utilities enhance their service offerings but also strengthens customer relationships by focusing on their energy efficiency objectives while ensuring they receive timely and relevant information. By placing an emphasis on customer satisfaction, GridX ultimately contributes to a more sustainable energy future.

What is Genability Data Explorer?

Unveil the premier solution for energy professionals with Genability Signal® Data Explorer™, a streamlined web application tailored to fulfill your requirements without any extraneous features. This innovative platform keeps you updated on the most recent electricity tariffs and allows for precise cost calculations, thus removing the need for tedious online searches and ensuring exceptional accuracy. With its intuitive interface that belies its robust capabilities, it's a formidable, data-centric tool celebrated for being the most accurate and versatile rate engine in the market. The Explorer offers detailed line item information for each tariff and rider, covering critical elements such as eligibility criteria, optional features, precise time-of-use data, and everything else necessary for meticulous bill-level accuracy. With unparalleled coverage across the USA, Canada, and Mexico, we diligently track tariff updates so you can concentrate on your core tasks; most changes are reported within a day of receipt, and numerous utilities provide advance alerts. Whether you're navigating monthly peak demand, time-of-use rates, reactive demand, or complex ratchet situations, our application empowers you to manage these challenges seamlessly and effectively. Genability Signal® Data Explorer™ redefines your approach to energy management, allowing for unprecedented control and efficiency in your operations. Embrace the future of energy data management with this comprehensive tool designed to simplify your workflow.

Media

Media

Integrations Supported

Salesforce

Integrations Supported

Salesforce

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$499 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GridX

Company Location

United States

Company Website

www.gridx.com

Company Facts

Organization Name

Genability

Company Location

United States

Company Website

www.genability.com/explorer/

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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