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What is GuestDiary.com?

Find a cost-effective and streamlined way to manage all your hotel or guesthouse bookings seamlessly. Nestled in the picturesque region of Donegal, Ireland, we have been delivering outstanding reservation technology to hotels and guesthouses for over 20 years. Remarkably, our service is contract-free and devoid of upfront charges, granting you the freedom to opt out whenever you wish. Moreover, our packages include evening and weekend support to ensure you have assistance whenever you need it! You can set up your property on GuestDiary in as little as a week. Our comprehensive cloud-based system allows for straightforward management of your reservations across multiple OTAs. Experience a modern, responsive, and mobile-optimized website without any initial costs, complemented by continuous support for your site. Manage all your rates, availability, and bookings effortlessly from one centralized platform! Also, our secure and intuitive Booking Engine facilitates direct online reservations, which can help you minimize the commissions usually paid to OTAs while boosting your profits. By adopting our customized solutions, you can simplify the complexities of running your hospitality business and focus on delivering an exceptional guest experience.

What is 5stelle* ?

5stelle* is a cloud-native property management system designed to streamline hotel administration and save you valuable time. With this innovative technology, you can oversee reception tasks seamlessly, allowing for flexibility in managing your property from virtually anywhere at any time. The newly introduced Pocket feature enables you to operate your business directly from your smartphone, enhancing convenience. Experience comprehensive control over both online and offline sales, as 5stelle's integrated solution lets you handle the OTA and booking engine concurrently, effectively eliminating the risk of overbooking. Additionally, 5stelle* operates without the need for hardware, making it accessible on any device, including MACs, and requires no servers, cables, or installation fees—just a reliable internet connection will suffice. Its pricing model is both affordable and all-inclusive, with an annual fee determined by the number of rooms, covering phone and online support, updates, hosting, data backup, workstations, and user accounts, ensuring a quick and straightforward setup process. Take the first step towards modern hotel management by joining over 2,200 clients in 15 countries who have already embraced this solution!

Media

Media

Integrations Supported

Smartpricing
BookVisit
Bookboost
Booking Automation
ChargeAutomation
Civitfun
Duve
PHOBS
Profitroom Booking Engine
RateBoard
RoomPriceGenie
Simple Booking
SiteMinder
Tilby
TrustYou
Vertical Booking
Vikey
WebHotelier
iHotelier

Integrations Supported

Smartpricing
BookVisit
Bookboost
Booking Automation
ChargeAutomation
Civitfun
Duve
PHOBS
Profitroom Booking Engine
RateBoard
RoomPriceGenie
Simple Booking
SiteMinder
Tilby
TrustYou
Vertical Booking
Vikey
WebHotelier
iHotelier

API Availability

Has API

API Availability

Has API

Pricing Information

$39 per month
Free Trial Offered?
Free Version

Pricing Information

$1000.00/year
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GuestDiary.com

Date Founded

2007

Company Location

Ireland

Company Website

www.guestdiary.com

Company Facts

Organization Name

5stelle* native cloud pms

Date Founded

2013

Company Location

Italy

Company Website

www.hotelcinquestelle.cloud/en/index.php

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Reservations

Activities Booking
Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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