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What is GuestService?

GuestService provides a comprehensive platform for engaging with guests effectively. Users can easily place orders and manage requests through dedicated online portals tailored for guest services. With its real-time functionalities and support for numerous languages and platforms, it facilitates smooth communication with guests across a variety of digital channels, such as web, mobile, kiosks, and lobby settings. By leveraging this all-in-one solution, businesses can significantly improve customer satisfaction, strengthen loyalty, and increase revenue opportunities. GuestService prioritizes delivering outstanding experiences for guests, allowing them to effortlessly submit requests and track their progress through their mobile devices, all without facing language barriers or requiring physical contact. Furthermore, guests can access valuable information regarding your hotel, amenities, and nearby attractions through an intuitive digital concierge feature. There are no additional setup fees, and you can choose a package that aligns with your specific requirements to begin right away. If you require help during the setup, our dedicated online chat support team is available to guide you throughout the entire process, ensuring a hassle-free transition. This method not only streamlines guest interactions but also significantly boosts overall operational efficiency while creating a more connected environment for both guests and staff. Ultimately, GuestService stands as a pivotal tool in enhancing the guest experience within the hospitality industry.

What is aavgo?

Aavgo specializes in providing Software-as-a-Service (SaaS) solutions tailored for managing hospitality operations, enabling hoteliers to enhance the overall guest experience. By utilizing this innovative platform, hotels can foster greater engagement and loyalty among their guests, ultimately helping to restore and strengthen guest relationships. The system allows visitors to check in remotely, communicate with the front desk via chat, place room service orders, browse menus, request additional towels, and schedule shuttle services—all without needing to make a phone call. This not only eliminates unnecessary paper clutter in hotel rooms but also contributes to cost savings for the establishments. Guests can conveniently access directories, menus, and channel guides through their personal devices or in-room technology, as well as explore information on local attractions. The incorporation of multi-language support further enhances the experience by facilitating better communication between guests and staff. Moreover, guests can easily request on-demand room cleaning, order extra amenities, report maintenance issues, set wake-up calls, and manage the Do Not Disturb feature—all from their mobile or in-room devices, streamlining their stay without the need to visit the front desk or make a phone inquiry. This comprehensive approach to hospitality management not only improves operational efficiency for hotels but also elevates the overall satisfaction of guests.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

€99 per month
Free Trial Offered?
Free Version

Pricing Information

$9.99 per room per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

GuestService

Company Location

United Kingdom

Company Website

guestservice.net

Company Facts

Organization Name

aavgo

Date Founded

2015

Company Location

United States

Company Website

aavgo.com

Categories and Features

Menu

Color-Coding / Upselling Tools
Digital Signage / Menu Boards
Kiosk Menus
Menu Design Tools
Menu Item Management
POS Integration
Pre-Made Menu Templates
Printed/Paper Menus
QR Code Menus
Tablet Menus

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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