Ratings and Reviews 0 Ratings
Ratings and Reviews 4 Ratings
Alternatives to Consider
-
SurveySparrowAn all-in-one platform designed for managing omni-channel experiences goes beyond simple surveys. Elevate your experience management initiatives with this comprehensive solution that integrates all touchpoints into a seamless omni-channel approach, consolidating data for efficient analysis. You can create tailored email surveys that not only increase open rates but also allow customization of the subject line, body text, and sender email address. Enhance your branding by white-labeling your emails for a consistent look and feel. To gather feedback effortlessly, distribute a scannable QR code that respondents can easily access to participate in your survey. Generate several distinct survey links to facilitate sharing, which can be monitored to assess their performance effectively. With the option to white-label your surveys using a custom domain, your brand identity remains intact throughout the survey process. Additionally, you can engage customers directly by embedding surveys on your website, whether as a popup card, chatbot, or inline element. Our mobile SDK further simplifies the process, enabling you to quickly design surveys and gather valuable insights on the go. This flexibility ensures you can adapt your approach based on various customer interactions and preferences.
-
BirdeyeBirdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.
-
InnsoftInnsoft specializes in providing hotel management software that is designed to be user-friendly, efficient, and cost-effective. Our customizable software for motels and hotels is designed to enhance the efficiency of hotel operations, particularly catering to small and medium-sized establishments with up to 350 rooms. Our Check-Inn software, which operates on Windows, is both flexible and easy to navigate, earning the trust of numerous hotels nationwide. With top-notch support from our U.S.-based experts, we ensure that training and operational tasks are handled quickly and effectively. Additionally, our Connect-Inn Channel Manager enables you to oversee over a hundred travel sites from one platform, ensuring that reservations are processed instantly into your hotel system. By incorporating the Connect-Inn booking button, you can also facilitate direct reservations through your hotel's website, enhancing convenience for your guests. This integration not only simplifies the booking process but also significantly boosts your hotel's online presence.
-
Innkeeper's AdvantageInnkeeper's Advantage offers a comprehensive property management system tailored for boutique inns, bed and breakfasts, and vacation cabins. By providing an integrated booking engine called Book It Now and a personalized website, it enhances the booking experience for guests compared to larger hotel chains. The website presents all relevant information simultaneously, encompassing pricing and availability, without directing guests to external domains. This solution also includes channel management for various third-party booking platforms, alongside advanced features such as automated email and SMS notifications, self-check-in options, and effective yield and rate management. Additionally, it streamlines guest management processes, ensuring that hospitality providers can operate efficiently while maintaining high standards of service. Overall, Innkeeper's Advantage empowers smaller establishments to compete effectively in the hospitality market.
-
SiteMinderSiteMinder's advanced hotel booking engine is designed to maximize conversions, empowering you to boost direct reservations on your hotel website while minimizing reliance on external sales platforms. Enjoy the benefit of increasing direct online bookings without incurring commission fees. Simplifying the reservation process for your guests, it features a straightforward two-step booking method. The system is optimized for mobile usage, enabling guests to reserve from any device conveniently. With a contemporary and elegant design, it allows you to showcase your hotel's offerings in an appealing manner. The automation of data entry reduces manual tasks and eliminates potential errors. SiteMinder's platform is tailored to help you engage, attract, and convert a larger audience. As the top-ranked booking engine, SiteMinder brings customer demand directly to your establishment. Don’t miss this opportunity to take command of your hotel bookings and enhance your overall revenue strategy. By using SiteMinder, you can create a seamless booking experience that leaves a lasting impression on your guests.
-
SogolyticsSogolytics is a comprehensive experience management platform that empowers organizations to gather, analyze, and leverage data from both employees and customers to foster business expansion. Companies from various sectors utilize Sogolytics to monitor interactions across all customer and employee touchpoints. The platform's advanced reporting features provide instantaneous, actionable insights that are crucial for identifying and addressing potential issues before they escalate. SogoCX enhances all dimensions of customer experience, leading to higher conversion rates, streamlined data management, and deeper insights into customer behavior, which ultimately boosts return on investment. With SogoCX, organizations can effectively assess essential metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES), facilitating a more refined understanding of their clientele. Meanwhile, SogoEX is specifically designed to assist organizations in gathering and utilizing data to enhance employee engagement and minimize turnover rates. This platform empowers HR teams and leadership to implement organizational improvements by facilitating real-time feedback collection and fostering a culture of engagement among employees, thus paving the way for a more motivated workforce.
-
HostawayHostaway stands out as an exceptional vacation rental platform that seamlessly connects with various channels while providing robust support. It is user-friendly and empowers property managers with sophisticated solutions that enhance operational flexibility. The platform features a comprehensive dashboard and a mobile application, enabling users to oversee all facets of their marketing, sales, and accounting processes. Hostaway members enjoy premium partnerships with well-known channels such as VRBO, Booking.com, and Airbnb. Additionally, they have the ability to handle complex configurations, granting them unparalleled control and assurance that only Hostaway can provide. Designed with teamwork in mind, Hostaway simplifies staff training, boosts business efficiency, and fosters employee satisfaction. The system includes a booking engine, a customizable WordPress website, and a variety of marketing and sales tools to optimize direct bookings. Furthermore, Hostaway boasts an array of industry-leading property management systems (PMS) and channel managers, along with seamless integration with over 40 software vendors, making it a comprehensive solution for modern property management.
-
JotformWith the trust of over 25 million users globally, Jotform serves as a comprehensive platform that enhances data gathering, automates workflows, and facilitates online sales without requiring any coding skills. Utilizing Jotform’s intuitive drag-and-drop Form Builder, companies can easily design personalized forms and surveys to gather leads, contact details, payments, appointments, and e-signatures. Users can select from a library of more than 10,000 templates tailored for various purposes, such as feedback forms or event registrations, or opt to create their own unique forms from the ground up. The platform’s sophisticated features, including conditional logic, autoresponders, and compatibility with over 200 integrations, significantly optimize operational processes. Moreover, Jotform's AI-driven Agents provide immediate customer support by assisting users during the form submission journey, addressing inquiries, and ensuring a seamless experience, which minimizes the reliance on manual support. With the addition of Jotform’s Store Builder, businesses can establish an online storefront to market products, services, and subscriptions, as well as collect donations and process payments through a wide array of over 30 payment gateways. Furthermore, tools like the Approvals feature, PDF Editor, and Report Builder empower organizations to convert gathered data into insightful actions and streamline workflows for enhanced productivity. This multifaceted approach makes Jotform a vital resource for businesses seeking to improve their operational efficiency and customer engagement.
-
HQ Rental SoftwareHQ serves as the digital hub for your rental enterprise, offering tools to elevate your operations significantly. Our online reservation plugin will seamlessly integrate with your website, enhancing user experience. The intuitive system simplifies the management of your fleet, pricing, and additional services. Furthermore, it includes features for customer relationship management as well as a dedicated portal for third-party sales representatives, ensuring all aspects of your business are efficiently handled. With HQ, you can streamline your processes and focus on growing your customer base.
-
Toast POSToast POS is a versatile platform designed specifically for the restaurant and food service sector. With this system, restaurant proprietors can swiftly respond to evolving market trends and customer demands by utilizing features like online ordering, delivery services, takeout options, and mobile app functionality. Being a cloud-based solution, Toast POS grants users the convenience of accessing their restaurant information from virtually anywhere, using any device. The robust reporting and analytics tools within the platform empower restaurant managers to uncover cost-saving opportunities, showcase top-selling dishes, and make informed business decisions. This adaptability makes Toast POS an essential asset for any food service establishment looking to thrive in a competitive landscape.
Integrations Supported
Wufoo
Zapier
Chargebee
Clock PMS+
Cloudbeds
Cognito Forms
Mews
Microsoft 365
PayPal
Salesforce
Integrations Supported
Wufoo
Zapier
Chargebee
Clock PMS+
Cloudbeds
Cognito Forms
Mews
Microsoft 365
PayPal
Salesforce
API Availability
Has API
API Availability
Has API
Pricing Information
$49/monthly/per property
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Guestmeter
Date Founded
2019
Company Location
Turkey
Company Website
www.guestmeter.com
Company Facts
Organization Name
Avochato
Date Founded
2015
Company Location
United States
Company Website
www.avochato.com/
Categories and Features
Car Rental
Billing & Invoicing
Fines Management
Fleet Management
Quotes / Estimates
Rate Tables
Reservations Management
Split Billing
Vehicle Tracking
Customer Experience
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback
Customer Satisfaction
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
Email Marketing
A/B Testing
Artificial Intelligence
Auto-Responders
CAN SPAM Compliance
Customer Surveys
Drip Campaigns
Dynamic Content
Event Triggered Email
Image Library
Landing Pages/Web Forms
Mailing List Management
Mobile Optimized Emails
Reporting/Analytics
Subscriber Management
Template Management
WYSIWYG Email Editor
Hostel Management
Cash Drawer Management
Dorms
Employee Management
GDS / OTA Integration
Housekeeping Management
Multi-Property
Online Booking
Point of Sale (POS)
Price Optimization
Private Rooms
Reservations Management
Hotel Channel Management
Inventory Management
Kill Switch
Promotions Management
Rate Management
Reservations Management
Restriction Management
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
Restaurant Management
Billing & Invoicing
Built-in Accounting
Employee Management
Food Costing
Inventory Management
Kitchen Management
Menu Management
Payroll Management
Point of Sale (POS)
Reporting/Analytics
Reservations Management
Sales Tracking
Table Management
Wait List Management
Waitstaff Management
Review Management
Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
SMS Survey
Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management
Survey
Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video
Categories and Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
Event Management
Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties
Real Estate Agency
Calendar Management
Client / Property Matching
Client Database
Commission Management
Contact Management
Contract Management
Email Marketing
Flyer / Catalog Printing
Lead Management
Listing Management
Property Database
Website Management
Reputation Management
Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
White Label
SMS Marketing
2-Way Messaging
Artificial Intelligence
Contact Management
MMS
Mass Texting
Message Personalization
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
SMS Survey
Alerts / Notifications
Analytics / Reporting
Audience Targeting
Campaign Management
Contact Management
Customizable Templates
Keyword Tracking
MMS
Mass Texting
Message Personalization
Scheduled Messaging
Survey Builder
Template Management
Travel Agency
Central Reservation System
Customer Database
Flight Booking
GDS / OTA Integration
Itinerary Creation
Marketing Management
Payment Processing
Promotions Management
Quote Management
Rental Car Reservations
Single / Group Reservations