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What is Guestware?
Guestware functions as a Software as a Service (SaaS) provider, delivering a cloud-based solution that serves as a cost-effective substitute for traditional on-premise software management. This configuration not only improves deployment flexibility but also considerably lowers overall costs. By utilizing Guestware's management tools, hotel service teams can adeptly address the specific preferences and requests of each guest, thereby ensuring an exceptional experience. The platform automates and organizes staff assignments, allowing for swift resolution of guest inquiries and issues. Moreover, Guestware leverages data analytics to reduce operational expenses while enhancing guest satisfaction. It carefully documents and aggregates all guest-related information and interactions within a single interface. Additionally, it integrates seamlessly with property management systems (PMS) and central reservation systems (CRS), making it easier to serve valued guests. By effectively scheduling and overseeing preventive maintenance tasks, Guestware aids in lowering capital costs for owners and improving facility maintenance to achieve the highest level of guest satisfaction. The extensive features of Guestware empower hotels to uphold superior service standards while optimizing resource management. In a competitive hospitality landscape, such capabilities can be the key differentiator for attracting and retaining guests.
What is Casino Insight?
Our solutions are proven to be effective in casinos, catering to both large and small establishments as well as their unique operational challenges. We provide more than just software; we tackle your specific obstacles directly. Our cutting-edge platform, Casino Insight (TM), amalgamates various facets of casino operations in innovative ways that may initially appear impractical. From managing cash flow and optimizing back-office functions to delivering vital information for comprehensive financial management, Casino Cash Trac empowers you with the insights necessary for success. We focus on maximizing efficiency and value, ensuring that our implementations are cost-effective and deliver quick returns. With a flexible monthly subscription model, we promise a substantial return on investment for casinos of all sizes, complemented by competitive pricing that offers the option for easy cancellation. By integrating your Casino Management System with food and beverage services, hotel operations, kiosks, recyclers, and many other platforms, we foster a cohesive connection throughout your casino operations, which ultimately improves both efficiency and the guest experience. Our dedication is to enhance your operational effectiveness while simultaneously boosting profitability, ensuring that you remain competitive in a dynamic industry. This holistic approach not only simplifies processes but also lays the groundwork for sustainable growth.
Integrations Supported
INTELITY
Innspire
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Guestware
Date Founded
1990
Company Location
United States
Company Website
www.guestware.com
Company Facts
Organization Name
Casino Cash
Date Founded
2012
Company Location
United States
Company Website
casinocashtrac.com/platform/
Categories and Features
Hospitality Property Management
Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental