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What is Guidewire ClaimCenter?

Guidewire ClaimCenter is recognized as a leading platform for managing claims, specifically designed to enhance the entire claims lifecycle for property and casualty (P&C) insurance companies. This robust system includes a diverse range of features that facilitate everything from the initial claim submission to the final settlement, allowing insurers to process claims more quickly and accurately. Key functionalities include automated workflows, integrated analytics, real-time performance monitoring, and advanced fraud detection tools, all contributing to improved operational efficiency and elevated customer satisfaction. Serving various insurance segments, such as personal, commercial, and workers' compensation, ClaimCenter can function either as a standalone solution or as part of the broader Guidewire InsuranceSuite. By leveraging ClaimCenter, insurers can not only streamline their claims procedures but also acquire valuable insights that support strategic decision-making, ensuring they remain responsive to evolving market dynamics. The successful deployment of this platform can result in marked enhancements in efficiency and service quality, ultimately leading to stronger customer loyalty and business growth. Additionally, the adaptability of ClaimCenter allows insurers to continuously refine their processes in a competitive landscape.

What is Gallagher Bassett?

When unforeseen circumstances arise, will your claims services provider tackle the situation with determination? At GB, we view Claims Management as the true embodiment of the promises and possibilities within the insurance industry. It represents a crucial opportunity for us to not only fix issues but also to elevate and enhance the overall experience. For over fifty years, we have answered that call with unwavering commitment. Exceeding expectations is deeply embedded in our organizational culture. We prioritize not only the clients we serve but also the outstanding team members who contribute to our success. Our Relationship Managers rank among the most driven and empowered professionals in the field, with each one dedicated to consistently delivering exceptional results. They embrace a philosophy we call Own the Outcome, which stresses the importance of making informed choices early in the claims process. This proactive approach enables us to quickly identify and allocate the necessary resources, ensuring we are always ready to surpass expectations. Additionally, our ongoing commitment to innovation and improvement keeps us at the leading edge of the claims management sector, allowing us to adapt to the ever-changing landscape of client needs. It's this unwavering dedication to progress that ultimately defines our service.

Media

Media

Integrations Supported

Guidewire

Integrations Supported

Guidewire

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Guidewire Software

Date Founded

2001

Company Location

United States

Company Website

www.guidewire.com/products/core-products/insurancesuite/claimcenter-claims-management-software

Company Facts

Organization Name

Gallagher Bassett

Date Founded

1994

Company Location

United States

Company Website

www.gallagherbassett.com

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

Insurance Claims Management

CRM
Claims tracking
Customer portal
Document management
EDI data exchange integrations
Electronic claims
Fraud management
Reporting

P&C Insurance

Billing & Invoicing
Broker / Agent Portal
Claims Management
Commission Management
Customer Portal
Document Management
Insurance Rating
Marketing Automation
Policy Management
Quote Management
Reinsurance Administration
Underwriting Management

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

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