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What is HELPAR?

HELPAR is an innovative collaborative platform aimed at enhancing remote assistance by combining video streaming with augmented reality (AR) capabilities. This cutting-edge tool superimposes digital images onto the user's camera feed, creating engaging and interactive experiences through the use of AR markers. By simply using a smartphone or smart glasses, users can quickly start a live video session, enabling them to demonstrate and clarify issues in real-time. While it shares similarities with conventional remote support systems by allowing users to share videos and images instantly, it stands out with its unique AR annotations that greatly enhance communication effectiveness. These sticky annotations, once placed during a session, remain fixed throughout the duration of the call, making it easier to pinpoint and discuss specific issues. Users can conveniently draw attention to areas of interest using AR markers and can also set up trackers based on 3D models, CAD data, or 3D scans without the need for complicated configurations. This flawless integration of advanced technology not only fosters better collaboration but also significantly boosts the overall effectiveness of remote guidance, allowing for a smoother resolution process. Consequently, HELPAR represents a significant leap forward in the realm of remote assistance solutions.

What is AIVITEX?

AIVITEX functions as a comprehensive digital service and remote support platform designed to empower businesses to offer their products and services online, thus establishing connections with customers around the globe. By enabling remote assistance and digital service delivery, it significantly boosts employee efficiency while minimizing the need for physical travel, which ultimately enhances time management. This approach not only contributes to environmental sustainability by lowering energy consumption but also allows businesses to stay competitive in a landscape where consumers are increasingly drawn to fast and digital solutions. AIVITEX offers a wide range of essential features for executing remote digital services and assessments. Users have the ability to start customized digital sessions suited for various tasks, utilizing live video communication, document sharing, image captures, forms, checklists, and product presentations, with all sessions archived for future reference. The live video functionality promotes instant engagement with clients, enabling comprehensive evaluations of on-site situations while ensuring a smooth interaction experience. Furthermore, this adaptability in service provision positions AIVITEX as an essential asset for contemporary businesses that are striving to meet the challenges of a rapidly changing market environment, making it a vital component of their operational strategies.

Media

Media

Integrations Supported

INDOAR
SERVICE AR

Integrations Supported

INDOAR
SERVICE AR

API Availability

Has API

API Availability

Has API

Pricing Information

Free
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

VIEWAR

Date Founded

2011

Company Location

Austria

Company Website

www.viewar.com/products/helpar

Company Facts

Organization Name

AIVITEX

Date Founded

2020

Company Location

Germany

Company Website

aivitex.com

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