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What is HERO Hosted PBX?

Dialexia functions as a global provider of VoIP software, specializing in the development of IP-PBX solutions. Our main customers include VoIP service providers, telecom companies, value-added resellers (VAR), and competitive local exchange carriers (CLEC). The hosted PBX systems we provide are designed to reduce initial capital investments, decrease ongoing expenses, and enhance management efficiency. With Dialexia's IP-PBX solutions, small and medium-sized enterprises can access advanced unified communications features at an affordable price. Our all-inclusive enterprise IP-PBX Appliances offer a user-friendly solution for SMBs looking for budget-friendly VoIP alternatives. In addition, Dialexia's HERO hosted PBX solution is an outstanding communications platform specifically designed for telecom operators and service providers aiming to deliver a scalable and economical hosted PBX service to their clients. By opting for Dialexia, businesses can harness the power of the latest technology to significantly improve their communication strategies and overall productivity. Ultimately, Dialexia stands out as a trusted partner for organizations seeking innovative and effective VoIP solutions.

What is Bria?

Bria serves as a versatile softphone that enhances the functionality of your call server, PBX, or VoIP service, allowing you to receive calls seamlessly on both your desktop and mobile devices. With CounterPath's features, you can engage in team messaging, HD video conferencing, and screen sharing, all from a single platform. The audio quality is exceptional, providing crystal clear sound and 1080p video calls, whether you're in the office or on the move. Managing your calls is straightforward with user-friendly options for call recording, music-on-hold, and transferring calls. If you're seeking additional collaboration tools, Bria Enterprise and Bria Teams include enhanced functionalities such as team messaging and screen sharing, accommodating up to 200 participants. This all-in-one app allows you to communicate, collaborate, and share effortlessly across various devices, ensuring that your calling and messaging history is synchronized, so you remain informed at all times. To explore more about these features, you can visit counterpath.com for additional details.

Media

Media

Integrations Supported

ACCOUNTS
Halo Health Platform
Microsoft Outlook
Salesforce
Skype
YetiForce CRM

Integrations Supported

ACCOUNTS
Halo Health Platform
Microsoft Outlook
Salesforce
Skype
YetiForce CRM

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$2.95/user/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Dialexia Communications

Date Founded

2001

Company Location

Canada

Company Website

www.dialexia.com

Company Facts

Organization Name

CounterPath

Date Founded

2002

Company Location

Canada

Company Website

www.counterpath.com

Categories and Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

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