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What is HERO Hosted PBX?

Dialexia functions as a global provider of VoIP software, specializing in the development of IP-PBX solutions. Our main customers include VoIP service providers, telecom companies, value-added resellers (VAR), and competitive local exchange carriers (CLEC). The hosted PBX systems we provide are designed to reduce initial capital investments, decrease ongoing expenses, and enhance management efficiency. With Dialexia's IP-PBX solutions, small and medium-sized enterprises can access advanced unified communications features at an affordable price. Our all-inclusive enterprise IP-PBX Appliances offer a user-friendly solution for SMBs looking for budget-friendly VoIP alternatives. In addition, Dialexia's HERO hosted PBX solution is an outstanding communications platform specifically designed for telecom operators and service providers aiming to deliver a scalable and economical hosted PBX service to their clients. By opting for Dialexia, businesses can harness the power of the latest technology to significantly improve their communication strategies and overall productivity. Ultimately, Dialexia stands out as a trusted partner for organizations seeking innovative and effective VoIP solutions.

What is Cytracom?

Cytracom simplifies VoIP, making it easy to sell and implement. Their fully managed, enterprise-grade Hosted VoIP solutions cater specifically to small businesses through a robust cloud-based platform. With a channel-driven approach, Cytracom empowers partners to connect directly with customers, enabling them to provide reliable services through trusted managed service providers. The VoIP offerings from Cytracom allow partners to not only broaden their service portfolios but also enhance their revenue potential through managed services. Additionally, Cytracom equips partners with exceptional support, resources, and training, which fosters both confidence in their solutions and a deeper commitment to achieving success. For more information, visit cytracom.com and discover how they can help you thrive in the VoIP landscape.

Media

Media

Integrations Supported

MyGlue
Network Glue

Integrations Supported

MyGlue
Network Glue

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$27.95 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Dialexia Communications

Date Founded

2001

Company Location

Canada

Company Website

www.dialexia.com

Company Facts

Organization Name

Cytracom

Date Founded

2008

Company Location

United States

Company Website

www.cytracom.com

Categories and Features

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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