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What is HERO?

HERO is a fully customizable platform crafted to provide a top-tier connectivity solution, guaranteeing outstanding experiences for your clientele. You have the option to deploy a completely branded and personalized digital application that integrates smoothly with your existing systems. This versatile platform allows you to assist customers at every phase of their service experience, which includes onboarding, electronic Know Your Customer (eKYC) processes, payment handling, subscription oversight, and in-app eSIM activation. With the HERO mobile application, users can obtain a holistic perspective of their services, available at any time and from any location. Moreover, you can generate in-depth analytics on user profiles and service utilization across various digital platforms, networks, and external services. A fully branded web portal further enriches this experience by providing interactive self-service options and marketplace features for a seamless omnichannel interaction. The in-app eSIM activation streamlines the setup of mobile services for your customers, necessitating just a single tap. HERO includes eSIM provisioning, comprehensive customer analytics, detailed service monitoring, and all the vital resources required to effectively manage the entire customer lifecycle, ensuring that you can effortlessly address every customer requirement. By utilizing this all-in-one solution, your business is well-equipped to thrive in the challenging connectivity market, fostering lasting relationships with your users. Ultimately, HERO not only enhances customer satisfaction but also drives loyalty and retention in a competitive landscape.

What is 1GLOBAL?

1GLOBAL operates as a global telecommunications and connectivity platform aimed at providing businesses with dependable, enterprise-level mobile connectivity, streamlined remote eSIM management, IoT connectivity options, and regulatory-compliant telecom services, all accessible through a unified interface. This all-encompassing solution allows organizations to link people, devices, and networks worldwide, offering voice, SMS, and data services in over 190 countries via a cohesive global core network. Additionally, it supports remote SIM provisioning (RSP), enabling companies to remotely activate and manage eSIM profiles on a large scale. The platform also features embedded telecom APIs and white-label services, allowing partners to offer connectivity solutions under their own branding. Moreover, 1GLOBAL includes features for recording regulatory compliance, ensuring adherence to stringent standards required in regulated industries. Built on a GSMA-accredited telecom infrastructure, 1GLOBAL utilizes multi-IMSI technology, establishing global carrier partnerships that minimize downtime, streamline device onboarding processes, and improve user control over connectivity. By guaranteeing seamless integration and extensive coverage, 1GLOBAL not only enhances operational efficiency but also solidifies its role as a vital contributor to the global telecommunications arena. Its innovative approach ensures that businesses can thrive in an increasingly interconnected world.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Has API

Pricing Information

Custom

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Mobilise

Date Founded

2011

Company Location

United Kingdom

Company Website

www.mobiliseglobal.com

Company Facts

Organization Name

1GLOBAL

Date Founded

2006

Company Location

Netherlands

Company Website

www.1global.com

Categories and Features

OSS/BSS

Not specified

Categories and Features

eSIMs

Not specified

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