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What is HERO?

HERO is a fully customizable platform crafted to provide a top-tier connectivity solution, guaranteeing outstanding experiences for your clientele. You have the option to deploy a completely branded and personalized digital application that integrates smoothly with your existing systems. This versatile platform allows you to assist customers at every phase of their service experience, which includes onboarding, electronic Know Your Customer (eKYC) processes, payment handling, subscription oversight, and in-app eSIM activation. With the HERO mobile application, users can obtain a holistic perspective of their services, available at any time and from any location. Moreover, you can generate in-depth analytics on user profiles and service utilization across various digital platforms, networks, and external services. A fully branded web portal further enriches this experience by providing interactive self-service options and marketplace features for a seamless omnichannel interaction. The in-app eSIM activation streamlines the setup of mobile services for your customers, necessitating just a single tap. HERO includes eSIM provisioning, comprehensive customer analytics, detailed service monitoring, and all the vital resources required to effectively manage the entire customer lifecycle, ensuring that you can effortlessly address every customer requirement. By utilizing this all-in-one solution, your business is well-equipped to thrive in the challenging connectivity market, fostering lasting relationships with your users. Ultimately, HERO not only enhances customer satisfaction but also drives loyalty and retention in a competitive landscape.

What is Digital Republic?

The eSIM significantly enhances user convenience by removing the necessity to wait for a physical SIM card, allowing for complete management through digital means from virtually any location, thus bypassing the complications associated with plastic cards or mailing. Users can quickly choose a plan that aligns with their requirements and activate their eSIM in a matter of five minutes, enabling immediate usage. Acting as a contemporary alternative to conventional SIM cards, the eSIM converts smartphones into dual-SIM devices, as there remains an open slot for a physical SIM card thanks to the integrated chip. Typically, eSIM-compatible smartphones are designed with a slot for a physical SIM, which means they can operate as dual-SIM devices by nature. For example, individuals can effectively use an active eSIM profile in conjunction with a physical SIM card, facilitating calls from two different numbers—one designated for personal matters and the other for business—or managing distinct subscriptions for voice and data services with ease. This groundbreaking technology not only optimizes connectivity but also simplifies the process of handling multiple lines, eliminating the clutter of additional cards and the waiting period that often accompanies activation. As a result, users can enjoy a seamless experience while staying connected in today's fast-paced world.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$4.42 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Mobilise

Date Founded

2011

Company Location

United Kingdom

Company Website

www.mobiliseglobal.com

Company Facts

Organization Name

Digital Republic

Date Founded

2016

Company Location

Switzerland

Company Website

digitalrepublic.ch/en/esim

Categories and Features

Categories and Features

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