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What is HERO?

Transform your online retail space into a personalized shopping haven reminiscent of traditional in-store experiences by empowering your team, specialists, or influencers to interact directly with online shoppers. Utilizing Hero can lead to remarkable boosts in your conversion rates, as statistics show that one in four visitors is inclined to make a purchase and can spend as much as 70% more than average. Consumers appreciate dynamic interactions like watching, chatting, and engaging in video calls, allowing them to shop in a lively and personable way. Enhance how you showcase your products through genuine, live video shopping, where customers can receive tailored recommendations via chat or video consultations. By maintaining ongoing communication through channels such as text messages, emails, and WhatsApp, you can motivate customers to revisit your store long after their first interaction. The process begins with a straightforward setup, swift onboarding, and thorough training to pave the way for your success. Our dedicated customer success team is eager to assist in ensuring a smooth launch and optimizing your store’s overall performance. Hero is globally recognized, supporting brands in more than 31 markets and accommodating 14 languages, which makes it a flexible solution for various businesses. Moreover, with Hero, you can cultivate a shopping atmosphere that feels both personal and welcoming, ultimately leading to enhanced customer loyalty and greater satisfaction. Embracing this innovative approach can redefine how customers perceive and interact with your brand online.

What is CreativeSites?

Are you in search of a skilled team to oversee your e-commerce store? Our goal is to empower you with the essential insights to excel in the digital marketplace. We strive to give you the freedom to concentrate on your core business activities while we manage the intricate details of your online shop. With our extensive experience, your e-store will consistently operate smoothly, securely, and efficiently. Whether you are launching a new e-commerce venture or rejuvenating an existing one, we are here to support you every step of the way. Our development process will leverage our unique e-shop platform, Creative Shop, laying a strong foundation for your enterprise. By employing cutting-edge online marketing tactics through Creative Digital, we will help you unlock the full potential of your online business. You can connect with your customers instantly through a "live" chat feature integrated directly into your site. Recognizing the importance of online communication and identifying the best times for availability are critical elements we will tackle. In addition, we will recommend several noteworthy services for you to consider. As your e-commerce platform begins to materialize, establishing a robust infrastructure to facilitate its growth becomes vital. What choices do you have, and what technical requirements must your e-shop meet to ensure top performance? Let's embark on this journey together to turn your aspirations into a thriving online business. With our collaborative approach, we’ll ensure your e-commerce experience is both rewarding and successful.

Media

Media

Integrations Supported

Klarna
QuarticON
Shopify
WhatsApp

Integrations Supported

Klarna
QuarticON
Shopify
WhatsApp

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HERO

Date Founded

2015

Company Location

United States

Company Website

www.usehero.com

Company Facts

Organization Name

CreativeSites

Company Location

Slovakia

Company Website

www.creativesites.sk/

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates

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