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What is HITS?

HITS is a sophisticated cloud-based software platform designed specifically for the automotive and tire sectors, developed by Andreoli & Associates. It is specifically crafted to meet the needs of independent tire and auto service professionals, providing features such as appointment scheduling, inventory control, accounting management, and labor oversight. This all-encompassing solution is divided into three main modules: HITS BPOS, which functions as the point of sale system for tire and auto services; HITS TireLink, an optional enhancement for tire wholesale e-commerce; and HITS ServiceCAT, an extra package aimed at producing quotes for parts and labor. By integrating these modules, businesses can significantly enhance their operational efficiency and improve customer service. Ultimately, HITS empowers users to manage their operations with greater ease and effectiveness.

What is Epicor Integrated Service Estimator?

The Integrated Service Estimator stands out as a cutting-edge and user-friendly solution that has benefitted numerous automotive service providers by streamlining their methods for generating accurate and professional repair estimates while effectively sourcing necessary replacement parts. This tool is ideal for any service shop looking to boost its revenue and profit margins. It can produce detailed estimates in less than two minutes, significantly reducing estimating errors, creating new service avenues, and enhancing both customer satisfaction and closing ratios. For more than fifty years, Epicor has enabled automotive businesses to integrate every aspect of the aftersales environment, resulting in better operational efficiency and faster, more profitable growth. The Integrated Service Estimator empowers dealerships to become top-tier suppliers of parts, tires, and services across a diverse array of vehicle makes, models, and years, while also simplifying the processes related to estimating, sourcing, inventory management, and parts delivery. Furthermore, it reveals untapped parts and service opportunities, aiding businesses in thriving amid fierce competition. By utilizing this innovative tool, service providers can secure their position at the leading edge of the automotive sector, ensuring long-term success and adaptability in a rapidly evolving market.

Media

Media

Integrations Supported

Ally Invest
AutoDealer Plus
AutoFluent
AutoShop
COSTAR
Service-Intel
Shop4D
Shopmonkey
Steer
TCS
Tire Guru
TireShop
TireSoft

Integrations Supported

Ally Invest
AutoDealer Plus
AutoFluent
AutoShop
COSTAR
Service-Intel
Shop4D
Shopmonkey
Steer
TCS
Tire Guru
TireShop
TireSoft

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Andreoli & Associates

Date Founded

1985

Company Location

United States

Company Website

www.hitstiresoftware.com

Company Facts

Organization Name

Epicor

Date Founded

1972

Company Location

United States

Company Website

www.epicor.com/en-us/products/service-management/integrated-service-estimator/

Categories and Features

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

Categories and Features

Auto Repair

Billing & Invoicing
CRM
Digital Vehicle Inspections (DVI)
Inventory Management
Labor Rates
Maintenance Scheduling
Parts Management
Quotes / Estimates
Service History
VIN Lookup
Vehicle Tracking
Work Order Management

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