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What is Haloocom?

Haloocom has emerged as a leading provider of IP PBX and Contact Center Software in India, acknowledging that mobility is crucial for the evolution of business communication. Their solutions are crafted with three key benefits in focus: boosting productivity, minimizing expenses, and enhancing efficiency within a company’s communication system. The Business Cloud Solution they offer delivers extensive managed services customized for businesses of any size, ensuring flexibility and scalability. Impressively, Haloocom can implement a fully functional business phone system in less than 48 hours, catering to organizations with as few as 10 and as many as 10,000 extensions. Furthermore, the inclusion of features like Haloocom’s Global Media transcoders and Web Application Firewall (WAF) in their premium packages guarantees exceptional data encryption, bolstering security for all users. This strong emphasis on swift deployment and robust security illustrates Haloocom's unwavering commitment to empowering contemporary businesses in their communication endeavors, making them a valuable partner for companies aiming to modernize their communication infrastructure.

What is Avaya Cloud Office?

Avaya Cloud Office serves as a robust communication solution that operates entirely in the cloud, merging voice, video, messaging, meetings, and collaboration tools into an integrated platform. It successfully connects in-office, remote, and mobile workers across different devices, ensuring seamless and consistent communication. Featuring capabilities such as business phone lines, voicemail transcription, team messaging, and document sharing, it greatly enhances both productivity and collaborative efforts. Additionally, the platform prioritizes security through advanced encryption and integrates with over 100 business applications, including Salesforce, Office 365, and G Suite, aiding organizations in streamlining their workflows and improving overall effectiveness. Designed to meet the dynamic demands of contemporary enterprises, this versatile solution evolves alongside businesses to maintain relevance in a fast-paced environment. Its user-friendly interface further encourages adoption and maximizes the potential for teamwork and communication efficiency.

Media

Media

Integrations Supported

Avaya one-X Communicator
BackBox
CXInfinity
Calabrio Quality Management
Cirrus Contact Center
Coeo
Dynamics Telephony
Empirix
FaPipe IPVPN
Geomant
Geomant Wallboard
Google Drive
Hudini
Kasisto KAI
OnGuard
SecHard
ValidSoft
WIZ AI Talkbots
eGain Cobrowse
ethosIQ Customer Engagement Platform

Integrations Supported

Avaya one-X Communicator
BackBox
CXInfinity
Calabrio Quality Management
Cirrus Contact Center
Coeo
Dynamics Telephony
Empirix
FaPipe IPVPN
Geomant
Geomant Wallboard
Google Drive
Hudini
Kasisto KAI
OnGuard
SecHard
ValidSoft
WIZ AI Talkbots
eGain Cobrowse
ethosIQ Customer Engagement Platform

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$19.99/user/month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Haloocom

Company Location

India

Company Website

haloocom.com

Company Facts

Organization Name

Avaya

Date Founded

2000

Company Location

United States

Company Website

www.avaya.com/en/products/ucaas/cloud-office/

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

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