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What is Happ EX Platform?

A successful Customer Experience program transcends just achieving short-term financial benefits; it is integral to strategic planning and long-lasting efforts that ultimately yield higher returns on investment. By leveraging Happ, businesses can effectively evaluate the critical customer experiences that foster loyalty, enhance employee satisfaction, and stimulate revenue growth. The management of customer experiences is vital for boosting overall business effectiveness. Understanding your customers' preferences and the elements that contribute to their satisfaction enables you to prioritize initiatives while reducing investment risks. The HAPP platform for managing customer experiences boasts several impressive features, including digital surveys that can be distributed through various online channels to maximize user engagement. The process of collecting insights is fully automated, triggered by transactions and bolstered by easy integrations. Utilizing machine learning, the platform ensures that you pose the right questions to the appropriate customers at the most opportune times, significantly minimizing customer irritation and improving the survey experience. Furthermore, these features work in harmony to provide a streamlined experience that allows businesses to make informed decisions based on real-time feedback, ultimately contributing to sustainable growth and customer satisfaction.

What is HALO?

A significant reason for employee turnover is the lack of acknowledgment, highlighting the effectiveness of robust employee recognition programs, which can reduce voluntary departures by up to 31%. Gallup emphasizes that recognition and rewards are vital in boosting workplace engagement. As employee recognition technology advances and becomes widely accessible, selecting a provider focused on creating an outstanding employee experience is crucial. Our in-depth insights, adaptable tools, and tailored solutions cater to every stage of the employee life cycle, making them suitable for any organizational size. By utilizing our platform, your organization can effectively manage diverse forms of employee recognition, incentives, and corporate initiatives seamlessly. With the support of ROI analytics and customized surveys, you will acquire a thorough understanding of your recognition program's impact. By encouraging consistent positive feedback, you can improve employee morale and simultaneously reduce turnover rates, which is advantageous for the entire organization. This dedication to recognition not only fosters a more engaged workforce but also enhances the overall culture within the company, promoting a sense of belonging and loyalty among employees. Ultimately, a strong recognition strategy leads to long-term success and stability for the organization.

Media

Media

Integrations Supported

Cirrascale

Integrations Supported

Cirrascale

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Happ Consulting Services

Date Founded

2015

Company Location

United Kingdom

Company Website

www.happcons.com

Company Facts

Organization Name

HALO

Date Founded

1935

Company Location

United States

Company Website

halo.com/what-we-do/employee-recognition-incentives/

Categories and Features

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Categories and Features

Employee Engagement

Benchmarking
Cultural Alignment
Employee Awards
Employee Guides
Employee Recognition
Feedback Management
Goal Management
Health & Wellness Programs
Performance Management
Pulse Surveys

Employee Recognition

Goals
Leaderboards / Activity Tracking
Manager-to-Peer Recognition
Mention Management
Nominations
Peer-to-Peer Recognition
Performance Management
Rewards Catalog
Rewards Points
Social Recognition
eCards

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