Ratings and Reviews 0 Ratings
Ratings and Reviews 0 Ratings
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What is Harbour Assist?
Harbour Assist streamlines customer relations, communication, asset management, invoicing, and reporting into a cohesive and easy-to-use platform. This solution is popular among a diverse range of users, including boutique marinas, large leisure enterprises, commercial ports, and local government entities. Its influence reaches worldwide, accommodating both inland and coastal operations. Designed for versatility, it can be utilized in offices, on docks, and even while out on the water. Clients have shared that Harbour Assist significantly enhances their operational efficiency, improves customer service, and increases cash flow. Furthermore, boat owners value the secure online self-service portal for managing payments and their accounts. Successful businesses gain from real-time data access, effective communication, adaptability, and smooth customer interactions. Harbour Assist encompasses all necessary tools for success in one all-inclusive package. There are absolutely no hidden fees, extra costs for seasonal staff, or charges for modifying marina setups. Users can enjoy the freedom of unlimited access to users, accounts, transactions, data, and emails, fostering an environment where their business can flourish without limitations. In the end, Harbour Assist empowers users to prioritize growth and customer satisfaction, enabling them to navigate their operations efficiently and without unnecessary obstacles. With its comprehensive features, Harbour Assist is positioned as an essential partner for businesses seeking to thrive in the marine industry.
What is DockWorks?
Optimize your marine service operations with our all-encompassing, cloud-based platform specifically designed for marine industry professionals. This solution allows you to swiftly create estimates either on-site or online, enhancing the overall customer experience. You can effortlessly manage deposits for work orders and accept diverse payment types, whether in-person or through contactless methods. Key features include automated notifications for invoices and updates regarding change orders, ensuring efficient billing for customers. Our integrated solution offers real-time dashboards and reporting capabilities, enabling you to track essential metrics like revenue, profitability, and technician productivity. With streamlined processes for generating estimates and obtaining customer approvals, your workflow becomes significantly more efficient, and you can conveniently accept payments directly from vessels in various formats. Maintain strong communication with your clients through email and SMS for appointment confirmations, reminders, and updates on job progress. Our goal is to empower and educate both established and aspiring marine professionals, equipping them with the necessary tools to thrive in a competitive landscape. By leveraging our innovative solution, you can dedicate more time to providing outstanding service while minimizing the burden of administrative duties, ultimately leading to increased satisfaction for both your team and your clients.
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Pricing not provided.
Free Trial Offered?
Free Version
Pricing Information
$149 per month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Harbour Assist
Date Founded
2014
Company Location
United Kingdom
Company Website
www.harbourassist.com
Company Facts
Organization Name
DockWorks
Company Location
United States
Company Website
www.dockworks.co/home
Categories and Features
Marine
Accounting Management
Ballast Table
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Maritime Crew Management
Routing
Scheduling
Storage Management
Categories and Features
Marine
Accounting Management
Ballast Table
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Maritime Crew Management
Routing
Scheduling
Storage Management