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What is Havana?

Havana is an innovative platform powered by AI that facilitates student recruitment, helping educational institutions improve their enrollment figures through effective engagement with potential candidates. By providing 24/7 realistic and multilingual communication options such as calls, texts, and emails, the platform ensures that every possible lead is pursued. Additionally, it breathes new life into dormant CRM leads and evaluates prospects, enabling human advisors to focus on the most promising candidates, which enhances efficiency and reduces employee stress. Designed specifically for admissions directors, enrollment vice presidents, and managers involved in international recruitment, it empowers teams to broaden their outreach without the necessity of hiring extra staff. With its seamless integration into existing CRM systems, Havana not only boosts recruiter productivity but also supports institutions in meeting their ambitious enrollment goals. This platform is truly a game-changer in the recruitment sphere, simplifying the process for educational organizations to establish connections with and attract ideal candidates. By leveraging advanced technology, Havana paves the way for a more effective and sustainable approach to student recruitment.

What is BlackBeltHelp?

OneStop stands out as a premier customer support platform for higher education, leveraging artificial intelligence to enhance student success through a SaaS model. Currently, it serves more than 200 institutions and has a reach of over 6,000,000 students. In collaboration with colleges and universities, BlackBeltHelp aims to deliver an exceptional customer experience similar to that of Amazon, focusing on student retention and boosting enrollment figures. Additionally, BlackBeltHelp extends its services to school districts and healthcare providers, ensuring a wide array of support options. By consolidating essential information to meet various student needs in a single location, the platform simplifies the help desk interaction process. With technology at its core, it offers personalized support around the clock, fostering success for both students and institutions alike. Moreover, the implementation of conversational AI can significantly enhance the self-service experience, providing necessary assistance to students while also benefiting the institution. To further engage students, a targeted SMS campaign can effectively communicate vital information and encourage proactive actions from them. Ultimately, these innovative strategies contribute to a comprehensive support ecosystem that prioritizes student success.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Havana

Date Founded

2022

Company Location

United States

Company Website

www.tryhavana.com

Company Facts

Organization Name

BlackBeltHelp

Date Founded

2012

Company Location

United States

Company Website

www.blackbelthelp.com

Categories and Features

Higher Education

Not specified

Categories and Features

Artificial Intelligence

Chatbot
Process/Workflow Automation

Chatbot

Not specified

Help Desk

Real-time Chat

Higher Education

Admissions Management
Financial Aid Management

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