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What is HawkSoft?

Successful client retention is fundamentally rooted in an agency's capability to deliver exceptional value to its policyholders. HawkSoft's Retention Alerts highlight clients that need attention, allowing your team to provide timely and proactive assistance. It’s essential that every interaction creates a memorable experience for clients. Tasks that usually take other agencies twenty-five minutes can be completed in just five minutes with the right tools. This efficiency not only optimizes your current client interactions but also streamlines your sales pipeline. The Lead Management categories from HawkSoft clearly indicate where clients stand within your sales funnel. Additionally, integrated cross-sell and upsell reports help identify policyholders who could benefit from further services. Effective communication with clients can occur through batch emails, letters, text messages, and planned outreach efforts. However, if data is challenging to access or utilize, its value diminishes significantly. Monitoring agency health and essential metrics is crucial. Evaluate monthly close ratios by producer, the average number of policies per client, commissions from various carriers, retention rates, and detailed reports on your book of business, among other key indicators. Our reports are crafted to be actionable, enabling you to send batch emails directly from the report interface for optimal efficiency. Furthermore, being attentive to your clients’ evolving needs can greatly improve your agency’s overall performance and foster long-lasting relationships. This proactive approach not only enhances client satisfaction but also contributes to sustained agency growth.

What is Agency AutomationTEAM?

The CP Manager was created to address the pressing demands of agencies in need of a strong management system. A consultant specializing in insurance automation was instrumental in developing this intuitive platform. The process of adding clients and policies is incredibly simple, making client servicing more efficient than ever before. To illustrate how we achieved this ease of use in the design of CP Manager, we even organized a webinar. Prior to its official launch, we let a group of customer service representatives test CP Manager without any structured training, gathering valuable feedback that helped us enhance its user-friendliness. This overview will reveal the cutting-edge design principles that underpin CP Manager and the methods implemented to create a highly effective system, allowing your agency to manage a more extensive portfolio with ease. With your team constantly communicating via email throughout the day, the incorporation of email functionality into CP Manager significantly optimizes communication, cutting down on the number of steps required and boosting overall efficiency. This intelligent integration frees you and your team to concentrate on what is most important—providing excellent service to your clients and expanding your business. Additionally, the streamlined processes in CP Manager empower your agency to adapt quickly to changing market demands and client needs.

Media

Media

Integrations Supported

Canopy Connect
Certificial
Formstack
Gaya Ai
Pathway Insurance Software

Integrations Supported

Canopy Connect
Certificial
Formstack
Gaya Ai
Pathway Insurance Software

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HawkSoft

Date Founded

1995

Company Location

United States

Company Website

www.hawksoft.com

Company Facts

Organization Name

Agency AutomationTEAM

Company Website

www.agencyautomationteam.com

Categories and Features

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Categories and Features

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

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