Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • HubSpot CRM Reviews & Ratings
    23,936 Ratings
    Company Website
  • CallShaper Reviews & Ratings
    25 Ratings
    Company Website
  • Sogolytics Reviews & Ratings
    862 Ratings
    Company Website
  • Pipefy Reviews & Ratings
    583 Ratings
    Company Website
  • Resource Manager DB Reviews & Ratings
    15 Ratings
    Company Website
  • 4ALLPORTAL Reviews & Ratings
    50 Ratings
    Company Website
  • Renderforest Reviews & Ratings
    1,561 Ratings
    Company Website
  • Pylon Reviews & Ratings
    51 Ratings
    Company Website
  • Repair-CRM Reviews & Ratings
    37 Ratings
    Company Website
  • ALICE Receptionist Reviews & Ratings
    49 Ratings
    Company Website

What is Headway?

It's crucial to keep your users informed by sharing every update, as they will genuinely value the information. Customize your changelog to align with your brand's identity and host it on your own website; we are available to help you with the setup process. By integrating Slack and Twitter, your team and customers can stay updated on the most recent product changes. Your entire staff can contribute to the changelog if needed, as having individual faces associated with updates enhances the personal connection. You have the option to make your changelog public or private while ensuring user privacy, and you can also choose to block search engines from indexing it. Given that products may not all fall into the same categories, you have the opportunity to fully tailor the categories for your changelogs. Enjoy sleek formatting that facilitates easy image uploads and multimedia embedding. Furthermore, think about implementing subtle badge animations for your product, making sure users don't miss any important updates. By utilizing these features, you can foster a more interactive and informative experience for your audience, ultimately strengthening their engagement and loyalty.

What is Gemseek?

Transform your customer interactions into valuable experiences and drive growth within your organization. The GemSeek CX platform empowers businesses to draw in and cultivate high-value clients effectively. By assessing how well you meet commitments at each touchpoint, you can gain valuable insights that help your business not only meet but surpass customer satisfaction standards. This adaptable solution provides clarity, guiding your daily decisions with precision. In the initial three years of use, it can enhance customer satisfaction by at least 15 percentage points annually, improve client retention by 40%, increase revenue by 10% through well-implemented customer feedback mechanisms, and cut customer service costs by 30%. The GemSeek platform also facilitates international initiatives, enabling a deeper understanding of the drivers of customer satisfaction. It offers real-time measurement of customer experiences across multiple channels and identifies key factors influencing satisfaction, while also providing AI-powered recommendations for customer retention and business growth. By utilizing this comprehensive platform, organizations can dramatically refine their approach to both maintaining and expanding their customer base, ultimately leading to sustained success in an increasingly competitive market.

Media

Media

Integrations Supported

Loom
Slack
UserVitals
Wistia
X (Twitter)

Integrations Supported

Loom
Slack
UserVitals
Wistia
X (Twitter)

API Availability

Has API

API Availability

Has API

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Headway App

Company Website

headwayapp.co

Company Facts

Organization Name

Gemseek

Date Founded

2011

Company Location

United Kingdom

Company Website

gemseek.com/capabilities/cx-platform/

Categories and Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Categories and Features

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Experience Management

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Popular Alternatives

Popular Alternatives