Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • 82 Ratings
    Company Website
  • TigerConnect Reviews & Ratings
    240 Ratings
    Company Website
  • Klara Reviews & Ratings
    313 Ratings
    Company Website
  • Acuity Scheduling Reviews & Ratings
    6,462 Ratings
    Company Website
  • Modento Reviews & Ratings
    89 Ratings
    Company Website
  • OhMD Reviews & Ratings
    164 Ratings
    Company Website
  • Valant Behavioral Health EHR Reviews & Ratings
    315 Ratings
    Company Website
  • IQVIA Reviews & Ratings
    15 Ratings
    Company Website
  • Elation Health Reviews & Ratings
    72 Ratings
    Company Website
  • Ensora Mental Health Reviews & Ratings
    1,094 Ratings
    Company Website

What is Health Desk?

Strengthening the bond between your healthcare team and patients is crucial throughout the entire journey, from the initial appointment scheduling all the way through triage and follow-up care. Health Desk significantly enhances the patient access experience, leading to increased revenue and improved utilization rates. Explore our in-depth Solution Overview for a comprehensive understanding. At every interaction point, safety measures are thoughtfully integrated to mitigate risks. It is vital to recognize the potential challenges of telehealth, ensuring that both patients and healthcare personnel have access to clear guidance before engaging in any actions that may pose risks. Our flow tools streamline patient movement and minimize redundant tasks, while the elegantly designed workspaces for both patients and staff act as intuitive resources that facilitate the effective and safe handling of all patient inquiries, from scheduling and triage to referrals and more. Training support staff has been made simpler than ever, allowing for a smooth experience for everyone involved. This forward-thinking strategy not only improves patient outcomes but also nurtures a more unified healthcare setting, ultimately contributing to a more holistic approach to care. By prioritizing these connections and efficiencies, your organization can cultivate a healthier, more engaged patient community.

What is Civica Scheduling?

Community services can demonstrate their value by illustrating both the demand and capacity within health and social care sectors. Civica Scheduling, previously known as Malinko, acts as a supportive tool for your electronic patient record (EPR) system. It enables community services to function with enhanced transparency and safety, offering real-time insights into the capacity of your distributed clinical workforce and patient demand, ultimately leading to improved care in the community. Through intelligent scheduling, caseloads can be automatically allocated based on established criteria, including clinical expertise, patient requirements, geographical location, and the duration of visits. Managers can swiftly organize both scheduled and unscheduled visits while maintaining real-time visibility across all teams. This capability provides community services with the same levels of safety and transparency enjoyed by ambulance services and inpatient areas within acute hospitals. Additionally, Civica Scheduling has received certification from the UKCA as a Class 1 Medical Device Software. By minimizing non-clinical tasks, this tool not only saves time but also enhances clinical capacity, allowing healthcare professionals to focus more on patient care. Ultimately, adopting such technology can lead to a more efficient and responsive healthcare system.

Media

Media

Integrations Supported

Active Directory
AdvancedMD
Microsoft Dynamics 365
Salesforce
SystmOne

Integrations Supported

Active Directory
AdvancedMD
Microsoft Dynamics 365
Salesforce
SystmOne

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Keona Health

Company Location

United States

Company Website

www.keonahealth.com

Company Facts

Organization Name

Civica

Date Founded

2000

Company Location

United Kingdom

Company Website

www.civica.com/en-gb/product-pages/scheduling-software-health-community-services/

Categories and Features

Appointment Reminder

Appointment Scheduling
Calendar Management
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Medical Scheduling

Appointment Management
Billing & Invoicing
Drag & Drop
Facility Scheduling
Multi-Location
No-Show Tracking
On Call Scheduling
Patient Records
Patient Scheduling
Physician Management
Recurring Appointments
Self Service Portal
Staff Scheduling

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Patient Scheduling

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Telemedicine

Appointment Reminders
Appointment Scheduling
Chat / Messaging
E-Prescribing
For Medical Purposes
HIPAA Compliant
Multi-Provider Practice
Online Forms
Patient Queue Management
Practice Management
Remote Treatment Plans
Teleradiology
Video Conferencing

Categories and Features

Nurse Scheduling

Float Pool Management
Online Scheduling
Overtime Calculation
Payroll Management
Predictive Analytics
Shift Dispatching / Messaging
Shift Scheduling
Shift Swapping
Skills Tracking
Vacation / Leave Tracking

Popular Alternatives

Popular Alternatives

Curogram Reviews & Ratings

Curogram

Curogram, Inc.
ANSOS Reviews & Ratings

ANSOS

HealthStream