What is Solutionreach?

Solutionreach is entirely dedicated to delivering both the technology and the expertise necessary to enhance patient care while fostering a more profitable practice environment. Nearly two decades after being the pioneers in this domain, we have maintained our status as the leading provider in the industry.

Our services enable practices to enrich their patient interactions, ensuring communication aligns with patient preferences. This approach leads to higher appointment scheduling rates and improved attendance. Moreover, patients often share favorable feedback about their experiences, which helps to attract new clients. Consistent and regular communication keeps patients engaged and connected to their healthcare providers.

Leveraging insights from our extensive experience with 52,000 practices, we apply valuable lessons to every new partnership we form. By choosing to collaborate with us, practices position themselves for significant growth and enhanced revenue potential. We are committed to being the ideal partner for any practice eager to evolve and succeed.

Integrations

All Solutionreach Integrations
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Screenshots and Video

Play Video Solutionreach Screenshot 1

Company Facts

Company Name:
Solutionreach
Company Location:
United States
Company Website:
www.solutionreach.com
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Product Details

Deployment
SaaS
Training Options
Documentation Hub
Webinars
On-Site Training
Support
Standard Support
Web-Based Support

Product Details

Target Company Sizes
Individual
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
Target Organization Types
Mid Size Business
Small Business
Enterprise
Freelance
Nonprofit
Government
Startup
Supported Languages
English

Solutionreach Categories and Features

Patient Scheduling Software

Patient Relationship Management (PRM) Software

Patient Intake Software

Patient Experience Software

Patient Engagement Software

Patient Check-in Kiosk Software

Optometry Software

Recall Tracking

Medical Practice Management Software

HIPAA Compliant
Multi-Office
Multi-Physician
Patient Scheduling

Healthcare CRM Software

Audience Targeting
Campaign Management
Marketing Automation
Patient Communications

HIPAA Compliant Messaging Software

Dental Software

Appointment Reminders
Inventory Management

Appointment Reminder Software

Appointment Scheduling
Calendar Management
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging

Solutionreach Customer Reviews

Write a Review
  • Reviewer Name: A Verified Reviewer
    Position: Owner
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set 1 out of 5 stars
    Layout 1 out of 5 stars
    Ease Of Use 1 out of 5 stars
    Cost 1 out of 5 stars
    Customer Service 1 out of 5 stars
    Would you Recommend to Others? 1 out of 10

    they over promise and ...

    1 out of 5 stars Date: Aug 06 2025
    Summary

    Poor choice.

    Positive

    None.

    Negative

    They over promise and ...underdeliver. of should i say- don't deliver. They skip meetings that they bill for and don't help at all.

    Read More...
  • Reviewer Name: Richrd F.
    Position: Administrator
    Has used product for: 2+ Years
    Uses the product: Daily
    Org Size (# of Employees): 26 - 99
    Feature Set 1 out of 5 stars
    Layout 1 out of 5 stars
    Ease Of Use 1 out of 5 stars
    Cost 1 out of 5 stars
    Customer Service 1 out of 5 stars
    Would you Recommend to Others? 1 out of 10

    Sync Always Down & Terrible Support

    1 out of 5 stars Date: Apr 09 2021
    Summary

    If you want to spend days on the phone trying to find someone to restore a sync that keeps failing and to have few patients show up to their appointments then SolutionReach is what you are looking for.

    Positive

    When the sync with the scheduling system is working the product works as advertised.

    Negative

    The sync with your scheduling system is always down and it consumes endless amounts of time to restore it. During the time when the sync is down patients are not receiving their reminders. This results in fewer patients showing up and loss of revenue. The support techs only know basic elements of IT and are in way over their head. They can't understand what the problems are and therefore don't know how to resolve them.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: CEO
    Has used product for: 2+ Years
    Uses the product: Monthly
    Org Size (# of Employees): 1 - 25
    Feature Set 3 out of 5 stars
    Layout 1 out of 5 stars
    Ease Of Use 1 out of 5 stars
    Cost 1 out of 5 stars
    Customer Service 2 out of 5 stars
    Would you Recommend to Others? 1 out of 10

    Outdated

    1 out of 5 stars Date: May 09 2020
    Summary

    It's overpriced and hard to use. The interface is difficult to navigate and isn't easy to use whatsoever.

    Positive

    Works decent for text and appointment reminders for patients in healthcare offices. Integrates well too.

    Negative

    I hate the outdated platform and is not super easy to use.

    Read More...
  • Reviewer Name: A Verified Reviewer
    Position: Dentist
    Has used product for: 1-2 Years
    Uses the product: Daily
    Org Size (# of Employees): 1 - 25
    Feature Set 3 out of 5 stars
    Layout 3 out of 5 stars
    Ease Of Use 3 out of 5 stars
    Cost 1 out of 5 stars
    Would you Recommend to Others? 1 out of 10

    Disappointing Experience

    1 out of 5 stars Date: Nov 30 2020
    Summary

    This was the first patient management system that we tried 7 years ago, and now, on our 4th, every other company we have tried was better than Solution Reach. The worst part of the experience was the 2 year contract they made us sign but certainly didn't highlight in the onboarding process. To be fair, I should have read the print, but no other company with similar software has ever made us sign a contract, so be aware that there are other options that will also likely work better for your company!

    Positive

    The software was alright, not the best certainly. It did automate our appointment confirmation process as advertised.

    Negative

    The user interface was daunting, especially for our team members who did not grow up in the digital age.

    Read More...
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