Solutionreach
1.0 out of 5 starsRatings and Reviews 4 Ratings
Ratings and Reviews 0 Ratings
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What is Solutionreach?
Solutionreach is entirely dedicated to delivering both the technology and the expertise necessary to enhance patient care while fostering a more profitable practice environment. Nearly two decades after being the pioneers in this domain, we have maintained our status as the leading provider in the industry.
Our services enable practices to enrich their patient interactions, ensuring communication aligns with patient preferences. This approach leads to higher appointment scheduling rates and improved attendance. Moreover, patients often share favorable feedback about their experiences, which helps to attract new clients. Consistent and regular communication keeps patients engaged and connected to their healthcare providers.
Leveraging insights from our extensive experience with 52,000 practices, we apply valuable lessons to every new partnership we form. By choosing to collaborate with us, practices position themselves for significant growth and enhanced revenue potential. We are committed to being the ideal partner for any practice eager to evolve and succeed.
What is Artera?
Healthcare organizations use Artera to deploy voice AI agents that manage routine patient conversations, from appointment scheduling and intake to referral management, payments, and care gap outreach, reducing administrative burden while improving patient access. The platform, Artera Harmony, connects fragmented communication into coordinated patient engagement across text, phone, email, and voice AI, with deep EHR integrations that automate the right message at the right time. AI Service Squads work directly with provider teams to design custom solutions around each practice's unique operational needs. Trusted by 1,000+ specialty practices, FQHCs, health systems, and federal agencies with 11+ years of healthcare-native experience.
Key capabilities include AI-powered Smart Inbox, which consolidates all patient conversations in one place, surfacing high-priority messages so staff focus where it matters most. Automated workflows support complex care journeys, from appointment reminders and care gap closure to post-visit follow-ups and intake preparation, without requiring staff intervention. Built-in reporting tools provide real-time visibility into patient engagement rates, message volume, response times, and no-show recovery revenue.
Artera's voice AI agents are purpose-built for healthcare, handling routine conversations that consume staff time so teams can focus on patients who need a human touch. AI Service Squads, dedicated teams of Artera's AI builders, collaborate directly with each practice to design, implement, and support custom AI solutions around their workflows and EHR environment.
Security is foundational: SOC 2 Type 2, HITRUST certified, HIPAA compliant, and FedRAMP Class D Certified (FedRAMP High). Identifiable patient data is never used to train AI models.
2B+ Annual Comms. | #1 Best in KLAS (Patient Communications, 2026) | 11+yrs Healthcare-Native Experience | FedRAMP Class D Certification | 200M+ Patients | 1,000+ Healthcare Providers
Integrations Supported
AdvancedMD
EpicCare EMR
Greenway Health
MEDITECH Expanse
ModMed
NextGen Healthcare EHR
Oracle Health Ambulatory EHR
API Availability
API Availability
Pricing Information
Pricing not provided
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Standard Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Documentation Hub
Webinars
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Solutionreach
Company Location
United States
Company Website
www.solutionreach.com
Company Facts
Organization Name
Artera
Date Founded
2015
Company Location
United States
Company Website
artera.io
Categories and Features
Appointment Reminder
Appointment Scheduling
Calendar Management
Email Reminders
Online Booking
Payment Reminders
Recurring Appointments
Rescheduling
SMS Messaging
Two-Way Messaging
Dental
Appointment Reminders
Inventory Management
Healthcare CRM
Audience Targeting
Campaign Management
Marketing Automation
Patient Communications
HIPAA Compliant Messaging
Not specified
Medical Practice Management
HIPAA Compliant
Multi-Office
Multi-Physician
Patient Scheduling
Optometry
Recall Tracking
Patient Check-in Kiosk
Not specified
Patient Engagement
Not specified
Patient Experience
Not specified
Patient Intake
Not specified
Patient Relationship Management (PRM)
Not specified
Patient Scheduling
Not specified
Categories and Features
AI Agents for Healthcare
Not specified
AI Voice Agents
Not specified
Appointment Reminder
Appointment Scheduling
Call Reminders
Email Reminders
Online Booking
Payment Reminders
Rescheduling
SMS Messaging
Two-Way Messaging
Healthcare AI
Not specified
HIPAA Compliant Messaging
Not specified
Medical Scheduling
Not specified
Patient Engagement
Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Self Management
Patient Experience
Not specified
Patient Intake
Not specified
Patient Relationship Management (PRM)
Not specified
Patient Scheduling
Not specified