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What is Health Dialog?

When facing common illnesses like the cold or chronic conditions such as diabetes and heart disease, individuals often have many questions and concerns that require careful attention and guidance to help them understand and adhere to their treatment regimens. Health Dialog offers a range of customized population health solutions aimed at addressing these issues, thereby empowering members to improve their health while also reducing costs. Our dedicated team of healthcare professionals delivers personalized health coaching through targeted outreach, assisting members in managing chronic conditions effectively, including asthma, diabetes, and heart disease. We identify members who may struggle with following their treatment plans, determine the best strategies to engage them, and provide education to encourage consistent medication adherence. Furthermore, members have access to a live registered nurse 24/7, who can offer clinical advice, refer them to essential services, teach critical skills, and provide relevant educational resources to aid in their health journey. This all-encompassing strategy not only boosts member participation but also cultivates a well-informed and health-focused community, ultimately leading to better health outcomes for all involved. By actively engaging individuals in their health management, we create an environment where proactive care becomes the norm.

What is Clarity?

Implementing improved communication strategies for members is crucial in enhancing engagement with key initiatives to achieve measurable results. Clarity's Accelerate Member Engagement (AME) platform has enabled a national health insurer to achieve an impressive 75% increase in engagement rates through the innovative use of specially crafted stickers on member ID cards. The considerable time that individuals spend reading mail from their health plans presents a valuable chance to utilize print communications to strengthen member engagement. Clarity provides outstanding SaaS solutions and consulting services designed to optimize the effectiveness of ID cards, explanations of benefits (EOBs), member guides, and other correspondence across the member journey. Such enhancements play a critical role in increasing participation in essential member activities and services, including online portal registrations, chronic condition management programs, telehealth visits, and mail-order prescription sign-ups. Effectively engaging members is essential for the success of health plans, as it has a direct impact on their capacity to deliver high-quality care and services. By adopting cutting-edge communication strategies, health plans can not only improve member satisfaction but also drive better health outcomes overall, which ultimately benefits both members and the healthcare system at large.

Media

Media

Integrations Supported

Integrations Supported

Blue Triangle

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Health Dialog

Company Location

United States

Company Website

www.healthdialog.com/solutions

Company Facts

Organization Name

Clarity

Company Location

United States

Company Website

clarityssi.com

Categories and Features

Categories and Features

Healthcare

Not specified

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