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What is HealthSherpa?

Healthcare.gov has streamlined the enrollment process for HealthSherpa, allowing for easier access to Affordable Care Act plans. Our collaboration with a diverse range of stakeholders—including employers, insurers, agents, nonprofits, and consumers—aims to maximize enrollment in these comprehensive health plans that qualify for subsidies. We also enhance the functionality of insurance companies' websites, facilitating the enrollment of individuals into Affordable Care Act options. By providing advanced enrollment technology along with a CRM and communication tools, we empower insurance agents to efficiently connect clients with appropriate plans that meet their needs. Currently, over 40,000 agents utilize our platform to enhance their enrollment efforts. In addition, we equip consumers with decision support tools to guide them in selecting the best plan for their healthcare requirements. With more than 5,000,000 consumers successfully enrolled in coverage, HealthSherpa ensures access to the same plans, pricing, and benefits available through HealthCare.gov, reinforcing our commitment to affordable healthcare access for all. This comprehensive approach not only simplifies enrollment but also supports informed decision-making for individuals navigating their healthcare options.

What is Complete Claims?

Claims adjudication services encompass a variety of sectors such as medical, dental, vision, and prescription claims, along with both short and long-term disability cases. These services can be accessed on-site with a license or through a hosted application model (ASP). Powered by Microsoft technology, the system employs an SQLServer database and a Windows front end for optimal performance. Our customer service team is highly esteemed, comprised of healthcare claims experts with at least 12 years of experience in the industry. Every support request is documented, allowing clients to track their status online. The system includes a plan copy and modification feature that enables quick implementation of changes. Auto-adjudication is facilitated through benefit codes built on business rules that take into account over 25 variables related to both claims and claimants, all processed by the adjudication engine. Submissions can be made in various formats, including scanned images, EDI, or traditional paper submissions. The system adheres to HIPAA EDI 5010 transaction sets, guaranteeing secure and efficient processing. Furthermore, re-pricing fees and UCR schedules can be entered into the system ahead of their effective dates, while the date-driven logic ensures re-pricing is executed based on the service date, enhancing the overall workflow of claims processing. This comprehensive solution not only streamlines claims management but also significantly improves client satisfaction and operational efficiency.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HealthSherpa

Date Founded

2013

Company Location

United States

Company Website

www.healthsherpa.com

Company Facts

Organization Name

Complete Health Systems

Company Website

completehealthsys.com/claims/

Categories and Features

Insurance Agency

Claims Management
Commission Management
Contact Management
Document Management
Insurance Rating
Life & Health
Policy Management
Property & Casualty
Quote Management

Categories and Features

Claims Processing

Adjustor Management
Case Management
Claim Resolution Tracking
Co-Pay & Deductible Tracking
Compliance Management
Customer Management
Electronic Claims
Forms Management
Paper-Based Claims
Payor Management
Policy Administration

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