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What is Heidi Health?

Heidi functions as a cutting-edge AI medical scribe that simplifies clinical documentation by attentively listening to patient interactions in real time and transforming those conversations into well-organized, specialty-specific records, which include notes, assessments, referral letters, treatment plans, discharge summaries, and billing documents. By leveraging advanced large language models and conversational AI technology, it effectively eliminates superfluous chatter, prioritizes essential medical details, and automatically populates customized templates with necessary ICD‑10‑CM and SNOMED CT codes. Clinicians can effortlessly access Heidi through lightweight applications compatible with both desktop and mobile devices, or they can integrate it smoothly into existing EHR systems like Epic, Athenahealth, Veradigm, MediRecords, Best Practice Software, and MedicalDirector, all achievable with a straightforward one-click setup. Additionally, Heidi complies with international privacy and security standards, including HIPAA, GDPR, PIPEDA, and NHS guidelines, while also possessing various certifications such as SOC 2 Type 2, ISO 27001, ISO 9001, and Cyber Essentials Plus, thereby ensuring a thorough approach to data protection through end-to-end encryption. This blend of capabilities not only improves the efficiency of clinical workflows but also empowers healthcare providers to dedicate more attention to patient care instead of administrative burdens, ultimately enhancing the overall healthcare experience. Furthermore, by streamlining documentation processes, Heidi contributes to a more organized and effective healthcare environment, fostering better communication among healthcare teams.

What is Assort Health?

Assort Health is a cutting-edge AI platform tailored for healthcare providers, proficiently managing patient communications through a variety of channels such as voice, text, and web, and boasting an impressive resolution rate of nearly 90%. Operating year-round and in multiple languages, this platform efficiently addresses numerous tasks including scheduling, rescheduling, cancellations, confirmations, responding to provider queries, answering common questions, retrieving lab results, facilitating prescription refills, managing billing inquiries, and sending timely reminders or follow-ups. Additionally, it intelligently routes interactions to human agents when needed, creates customized pre-visit notes for providers, and supports outbound outreach efforts like waitlist management and patient re-engagement via voice, SMS, or email. Assort Health also integrates effortlessly with existing electronic health record (EHR) and practice management systems, supporting major platforms such as Cerner, Epic, AthenaHealth, AdvancedMD, and eClinicalWorks. Built on a foundation of over 1.1 million workflows optimized from extensive patient interactions, Assort Health redefines patient engagement in the healthcare industry. Its capacity to enhance operational efficiency while improving patient experiences makes it an indispensable asset for contemporary healthcare practices, ensuring that providers can focus more on quality care rather than administrative burdens. Ultimately, Assort Health represents a significant advancement in the intersection of technology and healthcare.

Media

Media

Integrations Supported

EpicCare EMR
Veradigm EHR
athenaOne
AdvancedMD
Best Practice Clinical
Elation Health
Greenway Health
Helix
MediRecords
ModMed
NexTech Patient Portal
Oracle Health
eClinicalWorks

Integrations Supported

EpicCare EMR
Veradigm EHR
athenaOne
AdvancedMD
Best Practice Clinical
Elation Health
Greenway Health
Helix
MediRecords
ModMed
NexTech Patient Portal
Oracle Health
eClinicalWorks

API Availability

Has API

API Availability

Has API

Pricing Information

$799 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Heidi Health

Date Founded

2019

Company Location

Australia

Company Website

www.heidihealth.com

Company Facts

Organization Name

Assort Health

Date Founded

2023

Company Location

United States

Company Website

www.assorthealth.com

Categories and Features

Medical Transcription

Abbreviation Expansion
Archiving & Retention
Audio File Management
Audio Transmission
Customizable Macros
Transcription Reporting
Voice Capture
Voice Recognition

Categories and Features

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