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What is Heimdal Remote Desktop?

Access and provide support for Windows, Mac, and Android devices remotely. This allows seamless connections with both customers and employees across various platforms. The solution is secure, compliant with standards, and ready for immediate use. Additionally, it streamlines communication while ensuring data safety.

What is Avast Business Premium Remote Control?

Easily and safely connect to your users' devices to retrieve files, manage applications, and resolve issues from virtually anywhere. Streamline your users' daily IT support needs remotely with outstanding effectiveness. Gain instant remote access to save on time, resources, and expenses. Provide fast and reliable assistance to your users from afar. Built into the Business Hub platform, it utilizes the same Avast agent, negating the requirement for additional software installations. Use the Business Hub to quickly connect to both Windows and Mac systems as long as there is internet connectivity. Help your users resolve their issues in real-time with a variety of tools available through an intuitive viewer interface. Keep track of audit logs to see which administrator connected to each device, monitor session durations, and review notes from each session. Remotely access any Windows or Mac device to install software, troubleshoot issues, switch users, and much more. You can also send log files and receive software updates to facilitate quicker troubleshooting and effectively resolve problems. This seamless connection not only boosts productivity but also enhances user satisfaction and fosters a more efficient workflow. In an ever-evolving digital landscape, maintaining such connectivity is essential for modern IT management.

Media

Media

Integrations Supported

ISL Light Remote Desktop

Integrations Supported

ISL Light Remote Desktop

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$499.99 per year

Supported Platforms

SaaS
Android
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Heimdal®

Date Founded

2014

Company Location

Denmark

Company Website

heimdalsecurity.com

Company Facts

Organization Name

Avast

Company Location

Czech Republic

Company Website

www.avast.com/en-us/business/console/premium-remote-control#pc

Categories and Features

Remote Desktop

Not specified

Categories and Features

Remote Desktop

Not specified

Remote Support

Not specified

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