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What is Helio by OmniHelio?

Transform the operational efficiency of your clinic with the cutting-edge task management platform, OmniHelio. Designed specifically to eliminate administrative chaos, Helio streamlines fragmented communication into organized, trackable workflows through smart task assignments and automated ticket creation. This cohesive system enables staff to effectively prioritize, delegate, and manage requests from patients and third parties while accessing detailed interaction histories across multiple channels including voice, SMS, email, and chat. By leveraging AI-driven automation, routine tasks such as appointment scheduling, prescription refill processing, test result notifications, and answering basic patient inquiries are managed seamlessly, allowing your team to concentrate on more intricate elements of patient care. Real-time dashboards provide valuable insights into critical performance metrics and response times, enhancing overall operational visibility. Furthermore, Helio guarantees compliance with HIPAA regulations through its secure EMR integration, ensuring that improved efficiency does not come at the expense of patient privacy or care quality. Consequently, clinics can elevate the patient experience while upholding exceptional service standards, ultimately fostering a more patient-centric environment. This holistic approach not only boosts operational productivity but also cultivates a healthier relationship between healthcare providers and their patients.

What is ActiumHealth?

ActiumHealth is redefining patient communications with its AI-driven, multimodal engagement platform designed exclusively for healthcare organizations. Having automated over 50 million patient calls and 100 million messages, it leads the industry in scale and efficiency, surpassing competitors by more than 10x. The platform unifies voice, SMS, chat, and email, providing an integrated communication hub that improves scheduling, prescription management, billing, and preventative outreach. Its intelligent agents are trained to handle medical terminology, compliance needs, and urgent requests, ensuring patients receive timely, accurate, and empathetic support. ActiumHealth augments staff capacity by instantly managing routine interactions while escalating complex issues to human operators, creating a balance between automation and personal care. Its measurable impact includes a 40% drop in abandoned call volume, 70% of calls routed through AI agents, and tens of millions in incremental revenue for major health systems. Providers like Nebraska Medicine, Virtua Health, and MemorialCare cite improvements in accessibility, multilingual support, and seamless integration with EHR systems. The platform continuously learns from interactions, refining accuracy and offering actionable insights to staff. Built with enterprise-grade compliance, it adheres to HIPAA, HITRUST, HL7, and FHIR standards to maintain data security and patient trust. By combining automation, compliance, analytics, and human augmentation, ActiumHealth empowers healthcare providers to elevate patient experiences and drive sustainable growth.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OmniHelio

Company Location

United States

Company Website

www.omnihelio.com

Company Facts

Organization Name

ActiumHealth

Date Founded

2014

Company Location

United States

Company Website

actiumhealth.com

Categories and Features

Categories and Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

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