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What is Helios by Isaphia?

Isaphia introduces Helios, a holistic exposure-management platform that seamlessly merges External Attack Surface Management (EASM), Internal ASM, Cyber Threat Intelligence (CTI), and Cloud Security Posture Management (CSPM) into a single, intuitive interface. The External ASM feature consistently discovers and prioritizes all of your internet-facing assets, including those that might have gone unnoticed. In parallel, Internal ASM utilizes lightweight collectors to uncover systems accessible behind the firewall, drawing attention to outdated systems that could be potential targets for attackers. With an asset-aware CTI capability, every threat indicator is matched with your existing inventory, preventing an influx of non-relevant IOCs from cluttering your alerts. Additionally, CSPM scrutinizes and identifies misconfigurations, vulnerabilities related to identity, and compliance issues across key cloud services like AWS, Azure, and GCP. Crafted by the specialists at Isaphia Security, including penetration testers and red team experts, Helios was developed by posing a pivotal question: which tools should we emphasize when faced with real-world challenges? Users have the flexibility to operate the platform as a self-service SaaS solution or can opt for Isaphia's experienced practitioners to manage it, catering to diverse organizational requirements. This adaptability establishes Helios not merely as a technological solution but as a vital partner in the realm of cybersecurity, helping organizations to navigate the complexities of modern threats. The strategic integration of these features empowers users to bolster their defenses proactively and effectively.

What is Helios CX?

Helios operates as a specialized platform concentrating on enhancing customer experience and monitoring account health, specifically designed for B2B companies that need an effective and consistent approach to assess client sentiment. This platform allows organizations to automate the distribution of transactional surveys, implement NPS and CSAT initiatives, and collect insights throughout different stages of the customer journey. By aggregating all feedback, Helios evaluates customer sentiments and swiftly detects potential risks and opportunities for improvement. Beyond simply functioning as a dashboard tool, Helios provides commercial and customer experience teams with critical insights that empower them to identify accounts at risk, understand vital elements leading to customer dissatisfaction, and highlight pivotal moments for implementing upselling or retention strategies. Through the use of Helios, businesses strive to reduce churn rates, build stronger client relationships, and increase revenue from their existing customer base, ultimately creating a more robust business environment. As a result, companies can make informed decisions that not only benefit their current clientele but also pave the way for future growth and success.

Media

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Media

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$200/month
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Isaphia Security

Date Founded

2016

Company Location

Canada

Company Website

isaphia.com/helios

Company Facts

Organization Name

Helios CX

Date Founded

2025

Company Location

Peru

Company Website

www.cxhelios.com

Categories and Features

Customer Experience

Not specified

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