Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • DoctorConnect Reviews & Ratings
    84 Ratings
    Company Website
  • Modento Reviews & Ratings
    89 Ratings
    Company Website
  • RXNT Reviews & Ratings
    551 Ratings
    Company Website
  • AdvancedMD Reviews & Ratings
    2 Ratings
    Company Website
  • WaitWell Reviews & Ratings
    189 Ratings
    Company Website
  • FrameworkLTC Reviews & Ratings
    48 Ratings
    Company Website
  • Aesthetic Insight Reviews & Ratings
    10 Ratings
    Company Website
  • Podium Reviews & Ratings
    2,128 Ratings
  • XpertCoding Reviews & Ratings
    42 Ratings
    Company Website
  • CredentialStream Reviews & Ratings
    161 Ratings
    Company Website

What is Hello Patient Mia?

Hello Patient is a cutting-edge healthcare AI company that provides a product called Mia, which acts as an AI receptionist available around the clock to handle patient interactions via voice, text, and web chat. A variety of multi-location medical practices and consumer health brands rely on Mia to manage an increased volume of patient communications without the necessity for additional personnel. In the front office, Mia effectively responds to phone calls, schedules appointments, oversees new-patient intake, verifies insurance details, processes prescription refill requests, and collects payments. Beyond her front desk tasks, she also follows up with patients after visits, converts referrals, conducts outreach for recalls, and manages any outstanding balances due. When human assistance is required, Mia adeptly transfers the call with all relevant contextual information, avoids providing any medical advice, and carefully logs each interaction. Additionally, she connects with the electronic health record (EHR), practice management, and customer relationship management (CRM) systems utilized by the practices, keeps track of the live schedule, and coordinates bookings efficiently. With Mia taking care of 100% of incoming calls, front desk staff can concentrate more on patient care, which has led to an impressive 20% increase in appointment bookings for those practices. Moreover, Hello Patient is committed to maintaining HIPAA compliance, ensuring the security and confidentiality of patient information at all times. By streamlining operations and enhancing patient engagement, Mia significantly transforms the healthcare experience for both providers and patients alike.

What is ActiumHealth?

ActiumHealth is redefining patient communications with its AI-driven, multimodal engagement platform designed exclusively for healthcare organizations. Having automated over 50 million patient calls and 100 million messages, it leads the industry in scale and efficiency, surpassing competitors by more than 10x. The platform unifies voice, SMS, chat, and email, providing an integrated communication hub that improves scheduling, prescription management, billing, and preventative outreach. Its intelligent agents are trained to handle medical terminology, compliance needs, and urgent requests, ensuring patients receive timely, accurate, and empathetic support. ActiumHealth augments staff capacity by instantly managing routine interactions while escalating complex issues to human operators, creating a balance between automation and personal care. Its measurable impact includes a 40% drop in abandoned call volume, 70% of calls routed through AI agents, and tens of millions in incremental revenue for major health systems. Providers like Nebraska Medicine, Virtua Health, and MemorialCare cite improvements in accessibility, multilingual support, and seamless integration with EHR systems. The platform continuously learns from interactions, refining accuracy and offering actionable insights to staff. Built with enterprise-grade compliance, it adheres to HIPAA, HITRUST, HL7, and FHIR standards to maintain data security and patient trust. By combining automation, compliance, analytics, and human augmentation, ActiumHealth empowers healthcare providers to elevate patient experiences and drive sustainable growth.

Media

No images available

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Hello Patient

Company Website

www.hellopatient.com

Company Facts

Organization Name

ActiumHealth

Date Founded

2014

Company Location

United States

Company Website

actiumhealth.com

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Categories and Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

Popular Alternatives

No Alternatives

Popular Alternatives

Talkie.ai Reviews & Ratings

Talkie.ai

Talkie