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What is Hello Patient Mia?

Hello Patient is a cutting-edge healthcare AI company that provides a product called Mia, which acts as an AI receptionist available around the clock to handle patient interactions via voice, text, and web chat. A variety of multi-location medical practices and consumer health brands rely on Mia to manage an increased volume of patient communications without the necessity for additional personnel. In the front office, Mia effectively responds to phone calls, schedules appointments, oversees new-patient intake, verifies insurance details, processes prescription refill requests, and collects payments. Beyond her front desk tasks, she also follows up with patients after visits, converts referrals, conducts outreach for recalls, and manages any outstanding balances due. When human assistance is required, Mia adeptly transfers the call with all relevant contextual information, avoids providing any medical advice, and carefully logs each interaction. Additionally, she connects with the electronic health record (EHR), practice management, and customer relationship management (CRM) systems utilized by the practices, keeps track of the live schedule, and coordinates bookings efficiently. With Mia taking care of 100% of incoming calls, front desk staff can concentrate more on patient care, which has led to an impressive 20% increase in appointment bookings for those practices. Moreover, Hello Patient is committed to maintaining HIPAA compliance, ensuring the security and confidentiality of patient information at all times. By streamlining operations and enhancing patient engagement, Mia significantly transforms the healthcare experience for both providers and patients alike.

What is BookingBee?

With BookingBee.ai, every call is attended to promptly, whether it's for scheduling an appointment or addressing a client's inquiries. Our AI receptionist operates around the clock, offering more than just basic scheduling; it collects lead information, monitors interactions, and communicates effectively with clients to boost your salon's success. You can count on our AI to possess a deep understanding of your business, always ready to answer client questions. No matter the hour or conditions outside, our AI remains committed to managing your calls continuously, even during late-night hours. It can engage clients in their language of choice, providing a tailored experience that enhances satisfaction. Functioning at ten times the efficiency of a conventional virtual receptionist or standard IVR, our solution offers tremendous value at a fraction of the cost. Moreover, it can quickly transfer calls to you whenever specialized insight is needed. Transform your beauty business with our intelligent AI appointment scheduler, which acts as a reliable front-desk receptionist handling all incoming calls while exceeding expectations. Not only does it keep your stylists' schedules active, but it also actively markets your salon, ensuring sustained growth and success. With BookingBee.ai, you can concentrate on providing outstanding service while we manage the critical operational details. This allows you to create a remarkable client experience, ultimately leading to long-lasting relationships and a thriving business.

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Integrations Supported

Google Calendar
Mindbody
OpenAI
Square POS
Stripe
Twilio
Zenoti

Integrations Supported

Google Calendar
Mindbody
OpenAI
Square POS
Stripe
Twilio
Zenoti

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$99 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Hello Patient

Company Website

www.hellopatient.com

Company Facts

Organization Name

BookingBee

Company Location

India

Company Website

bookingbee.ai/

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Categories and Features

Appointment Scheduling

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

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