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What is Hello Patient Mia?

Hello Patient is a cutting-edge healthcare AI company that provides a product called Mia, which acts as an AI receptionist available around the clock to handle patient interactions via voice, text, and web chat. A variety of multi-location medical practices and consumer health brands rely on Mia to manage an increased volume of patient communications without the necessity for additional personnel. In the front office, Mia effectively responds to phone calls, schedules appointments, oversees new-patient intake, verifies insurance details, processes prescription refill requests, and collects payments. Beyond her front desk tasks, she also follows up with patients after visits, converts referrals, conducts outreach for recalls, and manages any outstanding balances due. When human assistance is required, Mia adeptly transfers the call with all relevant contextual information, avoids providing any medical advice, and carefully logs each interaction. Additionally, she connects with the electronic health record (EHR), practice management, and customer relationship management (CRM) systems utilized by the practices, keeps track of the live schedule, and coordinates bookings efficiently. With Mia taking care of 100% of incoming calls, front desk staff can concentrate more on patient care, which has led to an impressive 20% increase in appointment bookings for those practices. Moreover, Hello Patient is committed to maintaining HIPAA compliance, ensuring the security and confidentiality of patient information at all times. By streamlining operations and enhancing patient engagement, Mia significantly transforms the healthcare experience for both providers and patients alike.

What is Dentina.Ai?

Dentina.Ai is a state-of-the-art AI-powered platform that acts as a dental receptionist, adept at managing incoming calls, organizing appointments, facilitating rescheduling, and supervising patient interactions while providing constant updates to staff, all without the margin for human error at the front desk. This groundbreaking solution integrates flawlessly with dental practice management systems, optimizing routine inquiries and drastically minimizing missed calls, which helps avert potential revenue loss and reduces the pressure faced by front-desk staff. Offering diverse communication options such as voice calls, texts, and messages, Dentina.Ai features comprehensive call-handling protocols specifically crafted for dental settings, emphasizing HIPAA compliance and meticulous interaction management rather than depending on rudimentary voice bots. Designed to cater to both small practices and extensive multi-location clinics, the platform not only seeks to enhance the conversion rate of calls into scheduled appointments but also aims to ensure a consistent influx of patients while improving the overall patient intake experience in dental offices. By adopting Dentina.Ai, dental practices can significantly elevate operational efficiency and increase patient satisfaction, resulting in a more effective and harmonious practice environment. Ultimately, the implementation of this innovative system equips dental offices with the tools necessary to thrive in an increasingly competitive landscape.

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Integrations Supported

AWS Cloud9
Curve
Denticon
Dentrix
Dentrix Ascend
Dentrix Enterprise
Dolphin
EagleSoft
Mango
Open Dental Software
OrthoTrac
PracticeWorks
Spectrum
Weave
eClinicalWorks

Integrations Supported

AWS Cloud9
Curve
Denticon
Dentrix
Dentrix Ascend
Dentrix Enterprise
Dolphin
EagleSoft
Mango
Open Dental Software
OrthoTrac
PracticeWorks
Spectrum
Weave
eClinicalWorks

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$319 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Hello Patient

Company Website

www.hellopatient.com

Company Facts

Organization Name

Dentina.Ai

Company Location

United States

Company Website

dentina.ai/

Categories and Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Categories and Features

Dental

Appointment Management
Appointment Reminders
Claims Management
Clinical Charting
Imaging
Inventory Management
Patient Account Management
Patient Billing
Patient Records Management
Treatment Planning

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