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What is Sift?

Achieve and sustain product-market alignment with Sift, a platform that enables you to collect valuable insights regarding your features, ideas, and unresolved issues faced by customers directly within your application. By effectively segmenting your users and launching in-app prompts that are customized to their profiles and behaviors, you can gather extensive feedback efficiently. This methodology allows for a comprehensive grasp of user experiences and their interactions with your product offerings. Keep track of how customers engage with your services and the feedback they provide at various stages of their journey. Currently, access to Sift is available through an invitation-only system, so it’s important to register for one. Uncover the critical features that users want and evaluate their satisfaction across your entire range of products. We will identify key opportunities, from potential new features to previously unnoticed challenges, ensuring that customer needs are prioritized alongside your objectives. Feedback can be requested effortlessly within your application through the establishment of triggers, enabling us to ask relevant questions in the right context. Furthermore, we will assist you in transforming this feedback into measurable and actionable insights. This process empowers you to enhance your product based on genuine user feedback, ultimately leading to improved customer satisfaction and loyalty. Additionally, fostering a continuous dialogue with users will help you stay ahead of their evolving needs.

What is Conversion Crimes?

Retailers often grapple with the issue of declining sales, but the key to understanding the root causes lies in seeking insights from real customers who can identify specific problems. This crucial information can be obtained through the straightforward technique of observation, which is available to everyone. Our dedicated team of testing agents will visit your store, documenting their experiences by recording their screens and narrating their thoughts in real-time. Say farewell to uncertainty and trial-and-error methods! By leveraging data collected from actual users, you can identify the pain points that contribute to lost sales. While their honest feedback may be challenging to digest, it provides critical insights that can drive improvement. These genuine users will thoroughly analyze your store, revealing moments of confusion, frustration, or disorientation that highlight significant obstacles in their shopping experience. After their session, we will provide you with the recorded footage, enabling you to fully understand their perspective. By pinpointing and addressing these challenges, you can refine the purchasing process, which in turn can enhance your conversion rates and boost profitability. Acting on this feedback not only elevates the user experience but also has the potential to make a remarkable difference in your overall financial success. Therefore, embracing customer insights is not just beneficial—it's essential for thriving in a competitive retail environment.

Media

Media

Integrations Supported

Authsignal

Integrations Supported

Authsignal

API Availability

Has API

API Availability

Has API

Pricing Information

$30 per user per month
Free Trial Offered?
Free Version

Pricing Information

$10 per test
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Sift

Date Founded

2018

Company Location

United States

Company Website

hellosift.com

Company Facts

Organization Name

Conversion Crimes

Company Website

conversioncrimes.com

Categories and Features

Categories and Features

Usability Testing

A/B Testing
Annotations
Audience Targeting
Heatmaps
Impression Testing
Mobile Testing
Moderated Usability Testing
Prototype Testing
Quantitative Metrics
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

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