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What is HelloShift?

HelloShift is a contemporary messaging solution designed to enhance the operational efficiency of hotels. By utilizing HelloShift's integrated platform, hoteliers can boost guest satisfaction, streamline their operations, and maximize revenue generation. This tool empowers hotel managers to interact effortlessly with their teams through user-friendly social media-like features. It facilitates swift problem resolution, ultimately leading to improved guest experiences. Additionally, HelloShift ensures asset protection through proactive maintenance, and it provides valuable insights into portfolio performance with detailed flash reports. With these capabilities, hotel properties can thrive in a competitive market.

What is Akia?

The advancement of technology has significantly altered how people prefer to communicate. By employing SMS and favored messaging platforms, interactions with guests can become more efficient and enjoyable. Automated replies can effectively handle frequent questions, ensuring that guests obtain prompt support without unnecessary delays. Additionally, pre-scheduled messages can be utilized to warmly welcome guests, follow up on their experiences, and remind them of upcoming activities available at the venue. Conducting in-stay surveys provides a means to assess guest satisfaction and quickly resolve any concerns, enhancing the overall experience for visitors. Moreover, using hotel text messaging can greatly increase guest interaction and encourage direct reservations. Gathering key information from guests opens up opportunities to promote extra services like room upgrades, dining experiences, and early check-ins. It is equally important to clearly communicate your property's policies on registration forms for guests to acknowledge. This proactive strategy not only promotes transparency but also strengthens the bond between guests and the hotel. Ultimately, by embracing these advanced communication methods, establishments can foster a more personalized and engaging experience for their visitors.

Media

Media

Integrations Supported

FLEXIPASS
Beds24
Cloudbeds
Hapi
Infor HMS
Jonas Chorum
Knowcross
Little Hotelier
Mini Hotel PMS
MyHMS
OpenKey
Oracle Hospitality Reporting and Analytics
Protel Cloud PMS
ResortSuite PMS
RoomKeyPMS
RoomRaccoon
WebRezPro
innRoad
rezStream Cloud PMS
roommaster

Integrations Supported

FLEXIPASS
Beds24
Cloudbeds
Hapi
Infor HMS
Jonas Chorum
Knowcross
Little Hotelier
Mini Hotel PMS
MyHMS
OpenKey
Oracle Hospitality Reporting and Analytics
Protel Cloud PMS
ResortSuite PMS
RoomKeyPMS
RoomRaccoon
WebRezPro
innRoad
rezStream Cloud PMS
roommaster

API Availability

Has API

API Availability

Has API

Pricing Information

$588.00/year
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

HelloShift

Date Founded

2014

Company Location

United States

Company Website

helloshift.com

Company Facts

Organization Name

Akia

Date Founded

2018

Company Location

United States

Company Website

www.akia.com/solutions/guest-experience

Categories and Features

Hospitality Property Management

Built-in Accounting
CRM
Catering
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Loyalty Program
Maintenance Management
Marketing Automation
Marketing Management
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

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