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What is Hellooo?

Hellooo is an innovative software tool that harnesses the power of artificial intelligence to enhance user interviews, thereby streamlining the product discovery experience by swiftly extracting valuable insights from numerous discussions. This all-encompassing platform gathers recordings, transcripts, and analytical data, which significantly enhances the efficiency of user research workflows. With the capability to produce high-quality transcripts in over 100 languages, it guarantees that results are accessible within five minutes, enabling the quick dissemination of essential highlights immediately following interviews. Hellooo excels in evaluating user sentiments and emotions, delivering unbiased insights that enrich the comprehension of user experiences during interviews. Users have the opportunity to interact with the AI researcher to uncover trends, customer journeys, and difficulties within qualitative data, promoting rapid and informed decision-making. Furthermore, the platform effortlessly integrates with well-known communication applications like Google Meet, Zoom, and Teams, allowing users to either record interviews live or upload existing files to generate insights without any delay. By optimizing the entire process, Hellooo enables teams to make informed, data-driven decisions promptly and effectively, ultimately enhancing the overall research experience. This capability not only benefits individual researchers but also fosters collaboration among teams, creating a more cohesive and informed approach to user feedback.

What is Clientpulse?

Clientpulse serves as an effective tool for gathering and interpreting user feedback from multiple channels, including app reviews, support inquiries, and survey answers, to identify the underlying causes of user churn, challenges, or overall satisfaction with your offerings. By employing sophisticated clustering methods, it transcends basic summaries to accurately identify and measure the most common themes. Insights derived from this analysis are showcased in an interactive Voice of Customer dashboard, where users can click on any chart to delve into the original discussions that informed each insight. The platform features a dynamic taxonomy that is continuously updated as new trends emerge, allowing your team to engage with relevant categories without the burden of manual classification. Furthermore, the built-in sentiment analysis highlights negative feedback that conventional metrics such as NPS or CSAT might miss, equipping you to tackle issues proactively and boost positive referrals. This all-encompassing strategy not only enhances user retention rates but also cultivates a richer understanding of customer desires and behaviors. Ultimately, Clientpulse serves as a vital resource for businesses aiming to refine their products and align more closely with customer expectations.

Media

Media

Integrations Supported

App Store
Freshdesk
Google Meet
Google Play
Google Sheets
Intercom
Microsoft Excel
Microsoft Teams
Trustpilot
Typeform
Zendesk
Zoom

Integrations Supported

App Store
Freshdesk
Google Meet
Google Play
Google Sheets
Intercom
Microsoft Excel
Microsoft Teams
Trustpilot
Typeform
Zendesk
Zoom

API Availability

Has API

API Availability

Has API

Pricing Information

$29 per month
Free Trial Offered?
Free Version

Pricing Information

$30 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Hellooo

Date Founded

2023

Company Location

France

Company Website

www.hellooo.io

Company Facts

Organization Name

Clientpulse

Company Location

United States

Company Website

clientpulse.ai/

Categories and Features

Transcription

AI / Machine Learning
Annotations
Audio/Video File Upload
Automatic Transcription
Collaboration Tools
File Sharing
For Manual Transcription
Full Text Search
Multi-Language Support
Natural Language Processing (NLP)
Playback Controls
Speech Recognition
Subtitles
Text Editor
Timecoding

Categories and Features

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