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What is Hellotracks?

Hellotracks is a field operations and service management platform that helps organizations coordinate mobile employees through real-time tracking, intelligent dispatching, route optimization, and automated reporting. Managers and dispatchers can see where field workers are located, assign jobs, follow routes, and identify operational delays from a unified dashboard. The platform continuously records location history, allowing teams to review where employees traveled and better understand how field activities were completed. Geofencing, automatic check-ins and check-outs, onsite time tracking, work-hour recording, and configurable alerts provide additional visibility into day-to-day field operations. Businesses can schedule and dispatch jobs directly to workers’ smartphones while optimizing routes to reduce unnecessary travel time and mileage. Employees can document completed assignments using images, signatures, forms, notes, and other job information, creating a more complete record of each service visit. Hellotracks automatically captures route, check-in, job completion, mileage, and timesheet data that can be converted into operational reports without extensive manual entry. Customer notifications and live ETA capabilities can also help organizations keep clients informed about scheduled field visits and arrival times. The platform works with existing smartphones, eliminating the need for dedicated GPS tracking hardware and helping businesses deploy the system more quickly. Integrations with business applications such as Slack and Google Calendar, together with API access, allow organizations to incorporate Hellotracks into broader operational workflows. Hellotracks is designed for field-based organizations across mobility and transportation, repair and maintenance, government, logistics and distribution, facilities management, security and patrol, field sales, property management, healthcare, and related industries.

What is Electric Compass?

Electric Compass effectively links your mobile workforce to the "Internet of Things" with its innovative GPS location services tailored for smartphones, tablets, and mobile computers. Featuring a robust suite of enterprise applications and cloud management tools, Electric Compass significantly improves your capability to oversee and guide your mobile team. You receive detailed insights into the actions of field employees, enabling enhancements in both productivity and customer service, all while minimizing costs through precise GPS tracking. The system empowers your team's mobile devices to transmit location “pings” at user-defined intervals, delivering real-time information about their positions. These “pings” not only reveal location but also indicate direction and speed, giving you a comprehensive view of field operations. Enjoy the practicality of live user locations presented in standard map or satellite views, with the flexibility to zoom in on individual workers and track their movements closely. The platform employs global maps from Google, ensuring access to accurate and dependable geographic information at all times. This all-encompassing strategy allows businesses to elevate their operational efficiency and responsiveness, ultimately leading to better service delivery. Enhancing coordination and visibility, Electric Compass represents a vital tool for modern workforce management.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$10.00/month
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Mac

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Hellotracks

Date Founded

2014

Company Location

United States

Company Website

www.hellotracks.com

Company Facts

Organization Name

Electric Compass

Company Website

electriccompass.com

Categories and Features

Field Service Management

Contact Database
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

Fleet Management

Dispatch Management
Employee Management
Fuel Management
GPS Tracking
Maintenance Management
Mileage Tracking
Routing
Work Order Management

GPS Tracking

Alerts/Notifications
Driver Management
Historical Reporting
Mobile Tracking
People Tracking
Real Time Tracking
Routing
Status Tracking
Territory Management
Vehicle Tracking

Scheduling

Alerts/Notifications
Automated Scheduling
Calendar Management
Employee Scheduling
Group Scheduling
Multi-Location
Online Scheduling
Real-time Scheduling

Service Dispatch

Customer Database
Job Management
Job Tracking
Mobile Access
Routing
Scheduling
Technician Management
Work Order Management

Categories and Features

Fleet Management

Employee Management
GPS Tracking
Incident Reporting
Maintenance Management
Routing
VIN Lookup

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