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What is Help Desk Migration?

Help Desk Migration is an innovative software solution that enables businesses worldwide to transfer their data seamlessly using a dependable and secure data import tool. With the Migration Wizard, users can transfer a variety of entities effortlessly, eliminating the need for complex codes or scripts. This tool ensures that the relationships between tickets and other entities are preserved throughout the migration process. By automating data transfers, it saves users from the lengthy hours typically spent on manual data input. Additionally, the Migration Wizard is user-friendly, ensuring that ticket field mapping is executed without complications. Security is a top priority for Migration Wizard, as it incorporates advanced measures to safeguard data centers against physical threats. Help Desk Migration also provides potential clients with a chance to experience the migration process firsthand through trial options. Furthermore, they offer comprehensive online support to assist users throughout their migration journey. The software is compatible with numerous help desk systems, making it a versatile choice for various organizational needs. This level of support and functionality enhances the overall user experience, ensuring a smooth transition for all clients.

What is AccelSafety?

AccelSafety, developed by Techsol Life Sciences, serves as a comprehensive pharmacovigilance solution that leverages the Oracle Argus Safety application to enhance the collection, medical assessment, and regulatory documentation of safety data from both clinical trials and post-marketing surveillance. Designed specifically for new biopharma firms, medical device producers, and service organizations, this fully managed cloud-based platform empowers users to efficiently manage safety data and make knowledgeable business choices while complying with international regulations. Its key benefits include a streamlined implementation process with a 70% reduction in effort for migrating and validating the Argus Safety system; secure migration of historical safety data into the AccelSafety Cloud; improved efficiency in case processing through customized configurations and automation capabilities; comprehensive operational insights through advanced reports, line listings, and analytics; and 24/7 assistance from the Argus Safety Service Desk for addressing user queries and managing incidents. Additionally, this platform guarantees that users can uphold high standards of accuracy in safety reporting and regulatory compliance throughout their operations, ultimately fostering a safer environment for patients. The combination of these features positions AccelSafety as a vital asset for organizations striving to enhance their pharmacovigilance processes effectively.

Media

Media

Integrations Supported

Gemini
Gorgias
Groove
HubSpot Service Hub
Intercom
Jira Service Management
Kustomer
Lansweeper
Oracle Argus
Re:amaze
Salesforce Agentforce Service
ServiceNow
SherpaDesk
SolarWinds Service Desk
SysAid
Teamwork Desk
UseResponse
Zendesk
eDesk
osTicket

Integrations Supported

Gemini
Gorgias
Groove
HubSpot Service Hub
Intercom
Jira Service Management
Kustomer
Lansweeper
Oracle Argus
Re:amaze
Salesforce Agentforce Service
ServiceNow
SherpaDesk
SolarWinds Service Desk
SysAid
Teamwork Desk
UseResponse
Zendesk
eDesk
osTicket

API Availability

Has API

API Availability

Has API

Pricing Information

$1
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Help Desk Migration

Date Founded

2016

Company Location

Ukraine

Company Website

help-desk-migration.com

Company Facts

Organization Name

Techsol Life Sciences

Date Founded

2010

Company Location

United States

Company Website

www.techsollifesciences.com/services/accelsafety/

Categories and Features

Database

Backup and Recovery
Creation / Development
Data Migration
Data Replication
Data Search
Data Security
Database Conversion
Mobile Access
Monitoring
NOSQL
Performance Analysis
Queries
Relational Interface
Virtualization

Categories and Features

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Techsol Life Sciences