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What is HelpNow AutoMSP?

Bespin Global's HelpNow AutoMSP represents a groundbreaking advancement in automating cloud operations by harnessing the power of several collaborative Agentic AI agents, enabling it to perform more than 80% of standard cloud management duties in platforms like AWS and Kubernetes. This sophisticated technology helps businesses reduce the need for manual intervention, accelerates operational workflows, and boosts overall productivity without requiring deep engineering expertise. By processing requests in natural language, the system can identify issues and execute real cloud operations such as resource provisioning, configuration, scheduled backups, monitoring, log analysis, and reporting, all while drawing on Bespin's established cloud operational strategies and a collection of over 400 pre-built automation templates. The innovation employs unique technologies like Context Priming and Context Anchoring, which empower the AI to maintain a consistent understanding and respect specific task boundaries, ensuring reliable execution that mirrors a human engineer's performance while alleviating the strain of monotonous tasks. Furthermore, HelpNow AutoMSP not only enhances productivity but also revolutionizes conventional cloud management practices, offering organizations a comprehensive automation framework that can adapt to their evolving needs. In essence, this solution marks a significant leap forward in how cloud operations are managed, paving the way for greater efficiency and innovation in the field.

What is Cloudgeni?

Cloudgeni operates as a sophisticated AIOps platform specifically designed for cloud infrastructures, proficient in evaluating incidents, compliance, drift, and financial operations challenges, and addressing them through approved Infrastructure-as-Code pull requests. By merging cloud states, Infrastructure-as-Code, and operational signals into a cohesive context layer, it allows agents to understand dependencies, identify root causes, make changes that align with organizational standards, validate these adjustments before deployment, and confirm the resolution of issues after implementation. The platform's agents are capable of executing a variety of functions, such as compliance remediation, configuration drift management, resource imports, DevOps tasks, pull request assessments, Infrastructure-as-Code pipelines, cost management, Site Reliability Engineering workflows, AI infrastructure governance, and custom automation solutions. Moreover, Cloudgeni integrates effortlessly with a wide range of platforms and tools, including AWS, Azure, GCP, OCI, Kubernetes, OpenShift, Terraform, OpenTofu, Terragrunt, Bicep, Pulumi, Helm, GitHub, GitLab, Azure DevOps, security tools, observability solutions, and internal knowledge bases, creating a holistic ecosystem for cloud management. This adaptability not only helps organizations uphold optimal performance and security across their cloud environments but also enhances the efficiency of their operational workflows. Ultimately, Cloudgeni empowers businesses to navigate the complexities of cloud management with greater ease and confidence.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
Kubernetes

Integrations Supported

Amazon Web Services (AWS)
Kubernetes
Amazon Bedrock
Azure DevOps
Azure DevOps Labs
Azure OpenAI Service
Bitbucket
Datadog
Gemini Enterprise Agent Platform
GitHub
GitLab
Google Cloud Platform
Helm
Microsoft Azure
Microsoft Foundry
Oracle Cloud Infrastructure
Red Hat OpenShift
Terraform
Terragrunt
Vertex

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$79 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS
On-Prem

Supported Platforms

SaaS
On-Prem

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Bespin Global

Date Founded

2015

Company Location

South Korea

Company Website

www.bespinglobal.com/automsp/

Company Facts

Organization Name

Cloudgeni

Date Founded

2024

Company Location

Norway

Company Website

www.cloudgeni.ai/

Categories and Features

Cloud Management

Not specified

MSP

Not specified

Categories and Features

Agentic DevOps

Not specified

AI IT Agents

Not specified

AIOps

Not specified

Cloud Management

Not specified

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