Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • SurveySparrow Reviews & Ratings
    3,002 Ratings
    Company Website
  • Titan Reviews & Ratings
    368 Ratings
    Company Website
  • Jotform Reviews & Ratings
    7,813 Ratings
    Company Website
  • Podium Reviews & Ratings
    2,094 Ratings
  • Portfolio Manager Reviews & Ratings
    3 Ratings
    Company Website
  • Seobility Reviews & Ratings
    470 Ratings
    Company Website
  • JOpt.TourOptimizer Reviews & Ratings
    10 Ratings
    Company Website
  • Resco Field Service+ Reviews & Ratings
    4 Ratings
    Company Website
  • Air Reviews & Ratings
    802 Ratings
    Company Website
  • TelemetryTV Reviews & Ratings
    275 Ratings
    Company Website

What is Herald?

Herald guarantees that no customer concerns are missed within CRM platforms, Slack, or email discussions. With its robust analytical features, retrieving any feedback tied to particular customer issues becomes a breeze. You can swiftly pinpoint every customer dealing with a specific problem, as Herald compiles user feedback, enabling you to automate and streamline follow-ups for a deeper insight into customer challenges. This platform equips product teams to work in harmony with customer service teams on product initiatives, enhancing communication by allowing account managers to receive updates on feature requests with a single click. Herald simplifies the capturing, organizing, and sharing of customer feedback, ensuring that product teams consistently evaluate requests from various accounts. You can easily obtain the latest information on all customer inquiries, providing clients with a confidential overview of their request statuses. Additionally, you can leverage completed tasks as essential tools during account renewals and expansions, and use this platform to reconnect with customers who may have previously left, thus building stronger connections and boosting customer satisfaction. By incorporating these functionalities, Herald revolutionizes how businesses handle customer interactions and feedback, paving the way for more informed choices and better service delivery while continuously adapting to evolving customer needs.

What is EMC Elastic Cloud Storage?

As enterprises experience a surge in data volumes driven by the proliferation of mobile devices, applications, and the ever-growing Internet of Things, they encounter rising expenses associated with the storage and management of this immense information. The escalation in data generation not only increases costs for storage but also complicates management processes, making traditional storage methods overly expensive and complex for the scale required by businesses. While public cloud solutions were initially seen as the perfect answer for data storage, they frequently introduce unanticipated costs and latency issues, which can hamper their reliability for long-term data requirements. To address the challenges posed by growing data volumes, Dell EMC ECS provides a cutting-edge storage solution that aims to reduce expenses, simplify management, improve access speeds, and empower organizations to derive meaningful insights from their data to maintain a competitive edge. Furthermore, Dell EMC Isilon is recognized as the top family of scale-out network-attached storage systems in the market, offering exceptional scalability tailored for unstructured data storage. Together, these innovative offerings enable organizations to effectively tackle the complexities of contemporary data management, allowing for improved operational efficiency and strategic decision-making. Ultimately, the integration of these solutions can significantly transform how businesses leverage their data assets in an increasingly data-driven world.

Media

Media

Integrations Supported

AWS Marketplace
Cloud 9 Hosting
DDP Endpoint Security Suite
DDP Mobile Edition
Dell EMC Intelligent Data Mobility
Dell EMC PowerScale
Dell EMC XC Family
Ednetics
GitHub
GitLab
Gmail
Intercom
Panzura
Phabricator
Ricoh
Salesforce
Segment
Slack
Switch Automation
Teamstack

Integrations Supported

AWS Marketplace
Cloud 9 Hosting
DDP Endpoint Security Suite
DDP Mobile Edition
Dell EMC Intelligent Data Mobility
Dell EMC PowerScale
Dell EMC XC Family
Ednetics
GitHub
GitLab
Gmail
Intercom
Panzura
Phabricator
Ricoh
Salesforce
Segment
Slack
Switch Automation
Teamstack

API Availability

Has API

API Availability

Has API

Pricing Information

$50 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Herald

Date Founded

2019

Company Website

www.heraldhq.com

Company Facts

Organization Name

Dell EMC

Company Website

www.dell.com/en-us/dt/learn/data-storage/ecs.htm

Categories and Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Categories and Features

Cloud Storage

Access Control
Archiving & Retention
Backup
Data Migration
Data Synchronization
Encryption
File Sharing
Version Control

Popular Alternatives

Phabricator Reviews & Ratings

Phabricator

Phacility

Popular Alternatives

QuantaStor Reviews & Ratings

QuantaStor

OSNexus
Hitachi Content Platform Reviews & Ratings

Hitachi Content Platform

Hitachi Vantara