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What is Heroix Longitude?

Heroix is committed to making IT monitoring more straightforward, enabling clients to conserve their time, financial resources, and energy. With decades of expertise in system management, Heroix understands the essentials for delivering sophisticated yet effective IT solutions. Our comprehensive agentless monitoring platform, Longitude, encompasses the entire technology landscape, spanning from physical and virtual environments to cloud infrastructures and server networks, as well as IT frameworks and applications. Utilized by tens of thousands of organizations globally, both large and small, Longitude's smart and efficient design yields superior outcomes while minimizing effort. Its remarkable adaptability addresses both unique management issues and routine operations, allowing clients to save both time and money effectively. For additional insights, you can explore our online demo environment at https://go.heroix.com/longitude-live-demo-and-download, where you can see Longitude in action. This demonstration showcases the capabilities that can transform your IT monitoring experience.

What is GetInSync?

If managed service providers (MSPs) neglect to maintain continuous conversations with their clients regarding possible avenues for business expansion, addressing obstacles, and reducing costs, they may risk being seen as mere interchangeable vendors and could easily be replaced by cheaper alternatives. To combat this challenge, we created the GetInSync platform, which is intended to help MSPs distinguish themselves in a saturated market by prioritizing their clients' business needs over just solving IT issues. Our GetInSync framework and software-as-a-service offering guide MSPs through three simple steps that facilitate their transition from the server room to the boardroom. The initial step is to master the GetInSync methodology, followed by a cooperative onboarding experience with their clients, and culminating in the development of skills relevant to a fractional chief executive officer. By implementing this strategy, MSPs can cultivate stronger partnerships and promote substantial growth for both their businesses and those of their clients, ultimately leading to a more dynamic and sustainable business relationship. This proactive approach ensures that MSPs remain valuable assets rather than being viewed as disposable service providers.

Media

Media

Integrations Supported

Microsoft Teams
Slack

Integrations Supported

Active Directory
Zapier

API Availability

API Availability

Has API

Pricing Information

$495/Annually
Longitude Enterprise Edition is licensed as an annual subscription. Pricing is based on the number of managed devices monitored, where a managed device is a physical or virtual Windows/Linux computer, an SNMP based network device, or a virtualization server (VMware or Hyper-V)

Please see https://www.heroix.com/longitude-pricing/ for details
Free Trial Offered?

Pricing Information

$795 per month
Free Trial Offered?

Supported Platforms

SaaS
Windows
Linux

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Heroix

Date Founded

1975

Company Location

United States

Company Website

www.heroix.com

Company Facts

Organization Name

GetInSync

Date Founded

2018

Company Location

Canada

Company Website

getinsync.ca

Categories and Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Performance Control
Resource Management
Server Performance

Data Center Management

Multi-Platform
Multi-User

Network Monitoring

Bandwidth Monitoring
Diagnostic Tools
IP Address Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring

Server Management

CPU Monitoring
Database Servers
Email Monitoring
Event Logs
History Tracking
User Activity Monitoring
Virtual Machine Monitoring

SNMP Monitoring

Not specified

Virtualization

Archiving & Retention
Capacity Monitoring
Desktop Virtualization
Performance Management
Virtual Machine Monitoring

Website Monitoring

Availability Testing
Event Logs
Event-Based Notifications
FTP Monitoring
Mail Server Monitoring
Maintenance Scheduling
Performance Metrics
Real Time Monitoring
Transaction Monitoring
Uptime Reporting

Categories and Features

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