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What is Hibu?

Hibu provides cutting-edge digital marketing solutions specifically designed to meet your distinct business goals, leveraging extensive experience with local businesses to improve visibility, attract traffic, generate leads, and ultimately expand your customer base. Acting as a singular, dedicated partner, Hibu simplifies your digital marketing journey, offering personalized service that lets you concentrate on running your business while we manage the intricacies of marketing. This comprehensive approach not only saves you valuable time and resources but also reduces the typical frustrations that come with overseeing marketing initiatives. Understanding the need for a unified digital marketing strategy, we develop integrated solutions that seamlessly work together to enhance your marketing return on investment. By overseeing your complete online presence—including your website, online directories, and key platforms such as Google My Business and Facebook—you can be confident that customers will easily find you, all wrapped up in one all-inclusive package. With Hibu, you can enjoy the reassurance that your marketing efforts are in the hands of professionals, enabling you to focus on excelling in your field while we drive your growth forward. Additionally, our commitment to your success means we continuously adapt our strategies to meet the evolving landscape of digital marketing.

What is Birdeye?

Birdeye stands out as the leading platform for managing reputation, social media, and customer experiences for local brands and businesses with multiple locations. More than 150,000 enterprises utilize Birdeye’s AI-driven solution to enhance their online visibility, boost their reputation, simplify social media management, engage through various digital platforms, and provide an exceptional customer experience that leaves a lasting impression. This powerful platform is designed to meet the unique needs of businesses striving for excellence in customer interactions.

Media

Media

Integrations Supported

Integrations Supported

AdvancedMD
BigCommerce
Covetrus Pulse
DaySmart Appointments
Dentrix Ascend
Genbook
Google Business Messages
Limo Anywhere
LinkedIn
Mailchimp
Onfleet
OrthoTrac
Pipedrive
Rosy Salon Software
Schedulicity
Sensei Cloud
SiteLink Web Edition
Stackreaction
Tenant
athenaClinicals

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

$250/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
iPhone
iPad
Windows
Mac

Customer Service / Support

Not specified

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Hibu

Company Location

United States

Company Website

www.hibu.com

Company Facts

Organization Name

Birdeye

Date Founded

2012

Company Location

United States

Company Website

birdeye.com

Categories and Features

Categories and Features

AI Review Management

Not specified

Brand Protection

Case Management
Marketplace Monitoring
Prioritization
Social Media Monitoring

Competitive Intelligence

Alerts/Notifications
Benchmarking
Competing Product Analysis
Keyword Tracking
Social Media Monitoring
Trend Analysis
Website Monitoring

Conversational Marketing

Appointment Scheduling
Chatbot
Mobile Messaging
Multi-Channel Communication

Customer Communications Management

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Personalization

Customer Engagement

Analytics
Communication Management
Content Syndication
Feedback Collection
Live Chat

Customer Experience

Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Satisfaction

Analytics
Complaint Monitoring
Feedback Collection
Survey Management

Live Chat

Canned Responses
Customizable Branding
Proactive Chat
Website Visitor Tracking

Local Marketing

Feedback Management
Live Chat
Online Listings Management
Review Management

Local SEO

Not specified

Payment Processing

ACH Check Transactions
Debit Card Support
Mobile Payments
Online Payments
POS Transactions

Referral

Campaign Management
Contact Management
Feedback Management
Loyalty Program
Referral Tracking
Rewards Management

Reputation Management

Campaign Management
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing

SEO

Competitor Analysis
Dashboard
Keyword Tracking
Rank Tracking

SMS Marketing

Contact Management
MMS
Mass Texting
Message Personalization
Reporting/Analytics
Scheduled Messaging

Social Listening

Not specified

Social Media Monitoring

Competitive Analysis
Configurable Alerts
Customer Engagement
Dashboard
Reputation Management
Sentiment Analysis
Trend Tracking

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Question Branching
Question Library
Skip Logic
Supports Audio / Images / Video

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