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What is Highlight?

Highlight enables you to demonstrate your value while focusing on insights that nurture authentic relationships. By providing meaningful information, you can build robust connections, as customers wish to see you as a dependable partner. This platform guarantees that communication is filled with valuable details and encourages openness, addressing the requirements of both you and your clients. By improving how customers engage with you and their own contacts, you offer timely insights that create a distinctive experience, prioritizing outcomes rather than simple transactions. By adding value at every phase of the engagement journey, you amplify the importance of your service. Staying visible to customers allows you to create memorable experiences and measurable results that propel growth. Specifically designed for the success of service providers, Highlight promotes trust and transparency through efficient communication and insights. With tailored interfaces for sales teams, service managers, and clients, everyone can access vital information necessary for informed decision-making, ensuring a smooth collaborative experience for all involved. This interconnected strategy not only boosts customer satisfaction but also significantly improves overall business performance. Ultimately, Highlight positions you to thrive in a competitive landscape, fostering a culture of collaboration and mutual success.

What is FeedStock Synapse?

FeedStock utilizes state-of-the-art multilingual deep learning technology to effectively capture, identify, and extract essential information from various communication channels, converting it into actionable insights that drive value. The landscape of B2B purchasing has undergone a significant transformation, highlighted by an increase in the number of stakeholders involved in decision-making, which jumped from 17 in 2019 to 27 in 2021. As face-to-face engagements decline and outbound growth presents new challenges, our fully automated intelligent assistance aims to boost revenue for sales teams that prioritize relationships. By examining client interactions directly from your email, we reveal hidden opportunities for growth that may have previously gone unnoticed. You can anticipate instant value without the hassle of costly and lengthy implementation; as soon as you activate FeedStock, it’s ready for use. We not only capture and organize ten times more relationships but also extract millions of topics, offering unparalleled proprietary insights that propel your business forward, keeping you competitive in a rapidly evolving market. This efficient method enables your teams to concentrate on what truly matters: enhancing connections and increasing sales, ultimately fostering a more successful business environment. By choosing FeedStock, you are investing in a solution that streamlines processes and maximizes potential.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$680.65 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Highlight

Date Founded

2000

Company Location

United Kingdom

Company Website

highlight.net/service-providers/

Company Facts

Organization Name

FeedStock

Date Founded

2015

Company Location

United Kingdom

Company Website

feedstock.com/products/synapse/

Categories and Features

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Categories and Features

Deep Learning

Convolutional Neural Networks
Document Classification
Image Segmentation
ML Algorithm Library
Model Training
Neural Network Modeling
Self-Learning
Visualization

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