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Ratings and Reviews 0 Ratings
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ManageEngine ServiceDesk PlusServiceDesk Plus Cloud stands out as a premier online service desk software, designed for ease of use and powered by ManageEngine, the IT segment of Zoho. This SaaS solution enables organizations to deliver exceptional support services to their customers. With over 100,000 IT service desks globally leveraging this cloud-based ticketing platform, it streamlines the process of tracking and managing IT tickets, facilitating faster issue resolution and enhancing user satisfaction. Featuring ready-to-use ITIL workflows, the software allows for comprehensive management of the entire lifecycle associated with IT issues, problems, and projects. Users can establish support SLAs, define escalation procedures, and maintain compliance with organizational standards. Additionally, it automates the distribution, categorization, and classification of tickets, adhering to pre-established business rules. Timely notifications and alerts can be configured to promote prompt ticket resolution. By empowering users with greater control and minimizing the need for in-person visits, the platform includes a service catalog and self-service portal, enabling users to create and track their own tickets while also searching for potential solutions. This user-centric approach not only optimizes service delivery but also fosters an environment of self-sufficiency.
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UTunnel VPN and ZTNAUTunnel Secure Access offers solutions including Cloud VPN, ZTNA, and Mesh Networking to facilitate secure remote connections and reliable network performance. ACCESS GATEWAY: Our Cloud VPN as a Service allows for the rapid deployment of VPN servers on either Cloud or On-Premise setups. By employing OpenVPN and IPSec protocols, it ensures secure remote connections complemented by policy-driven access controls, enabling businesses to establish a robust VPN network effortlessly. ONE-CLICK ACCESS: The Zero Trust Application Access (ZTAA) feature revolutionizes secure interaction with internal business applications such as HTTP, HTTPS, SSH, and RDP. Users can conveniently access these services via their web browsers without the necessity of any client-side applications. MESHCONNECT: This solution, combining Zero Trust Network Access (ZTNA) and mesh networking, offers detailed access controls tailored to specific business network resources and fosters the formation of secure, interconnected business networks for enhanced collaboration. SITE-TO-SITE VPN: Additionally, the Access Gateway allows for the establishment of secure IPSec Site-to-Site tunnels, which facilitate connections between UTunnel's VPN servers and other network infrastructure components like gateways, firewalls, routers, and unified threat management (UTM) systems, thereby enhancing overall network security. By integrating these features, UTunnel Secure Access is committed to providing comprehensive solutions that meet the evolving needs of modern businesses.
What is HiveWatch?
HiveWatch stands out as a state-of-the-art physical security solution that harnesses the power of artificial intelligence to unify a range of security systems, such as access control, video surveillance, and guard operations, into a single, cloud-based command center that transforms security from a reactive model to a proactive strategy. Featuring an advanced rules engine, the platform allows users to tailor alarm responses according to various factors, including time, location, and frequency, while integrating standardized operating procedures to guide operators in their reactions. By employing machine learning techniques, HiveWatch effectively reduces false alarms and escalates genuine threats to human supervisors via its AI Operator module, and also automates the identification of tailgating scenarios. The platform streamlines the management of multiple locations, monitors the health of devices, manages incident case files, and tracks performance indicators such as resolution times and incident totals for executive review. Field teams enjoy swift access to incident-related data and site visuals, can report manual incidents with photographic proof, conduct guard patrols, and maintain continuous communication and coordination throughout their activities. Additionally, the system significantly boosts security efficiency and accelerates response times, ultimately making it a crucial asset for contemporary security management in a fast-evolving world. As security challenges grow increasingly complex, HiveWatch's innovative features position it as a leader in the industry.
What is AVES Security Management?
AVES Security Management System is a robust, cloud-based security guard management solution built to unify and optimize security operations across industries. It centralizes scheduling, patrol monitoring, incident management, compliance tracking, and performance analytics into one cohesive platform. Real-time guard tracking and instant SOS alerts ensure supervisors can respond quickly to unfolding situations. The system supports digital checklists, logbooks, visitor passes, permits, safety requests, training assignments, and meeting management to eliminate paper-based processes. Customizable workflows allow organizations to tailor the platform to their governance policies and operational structures. Advanced analytics and detailed reporting tools provide actionable insights into guard performance, incident trends, and compliance status. Mobile and desktop accessibility enable seamless coordination between field officers and command centers. The platform’s centralized command and control functionality allows organizations to manage multiple sites from a single dashboard. Automated reporting and audit-ready documentation support regulatory compliance and internal governance standards. Designed for industries such as hospitality, corporate, healthcare, manufacturing, government, and residential sectors, AVES adapts to diverse operational needs. Its scalable architecture ensures reliability and 24/7 availability for both small teams and large enterprise deployments. By streamlining processes, reducing inefficiencies, and enhancing real-time visibility, AVES empowers organizations to modernize security governance and lead operations with confidence.
Media
No images available
Integrations Supported
Additional information not provided
Integrations Supported
Additional information not provided
API Availability
Has API
API Availability
Has API
Pricing Information
Free
Free Trial Offered?
Free Version
Pricing Information
$10/user/month
Free Trial Offered?
Free Version
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Supported Platforms
SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Customer Service / Support
Standard Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
HiveWatch
Date Founded
2020
Company Location
United States
Company Website
hivewatch.com
Company Facts
Organization Name
AVES Security Management
Date Founded
2024
Company Location
India
Company Website
avessecurity.com
Categories and Features
Physical Security
Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues
Categories and Features
Physical Security
Checkpoint Tracking
Customer Management
Data Collection
Event Management
Incident Management
Investigation Management
Multiple Alarm Queues