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What is Hivency?

Hivency is a holistic platform designed to link influencers, consumers, and brands through authentic consumer interactions. By utilizing influencer marketing along with real consumer testimonials, businesses can boost brand visibility, cultivate user-generated content, obtain critical insights, and increase conversion rates. This platform creates a space where consumers and brands come together based on honest feedback. By tapping into the potential of micro-influencers, brand ambassadors, and genuine consumer opinions, you can significantly enhance your product's visibility and strengthen brand recognition. Build a strong brand identity while fostering an active community of followers who are invested in your mission. Our dedication to personalized support guarantees that every partnership with influencers is fruitful. From your first encounter with our platform through to the conclusion of your marketing campaign, you will benefit from the expertise of two dedicated professionals: an Influence Campaign Manager and a Customer Success Manager, who will guide you throughout the entire process of strategy execution. Together, we aim to amplify the effectiveness of your influencer partnerships, ensuring that your brand achieves its full marketing potential. This collaborative approach not only enhances brand credibility but also creates lasting relationships within the community.

What is CustomerStories?

Customer experiences serve as the most persuasive type of marketing content, effectively opening doors to new business opportunities. When individuals are in search of solutions or products, they are more inclined to trust the experiences of other customers over conventional marketing or sales messages. An impressive 92% of enterprise buyers acknowledge that customer narratives play a crucial role in shaping their purchasing choices. Furthermore, the probability of completing a purchase increases by 32% for buyers who encounter a customer story during their decision-making process. Customers who have shared their experiences publicly are often more enthusiastic advocates for those products. To maximize the impact of these narratives, a robust platform can be designed to collect and showcase contributions from customers, partners, and employees who have influenced the brand's success. This system should also enable the smooth dissemination of customer stories across various digital channels, ensuring that potential buyers remain engaged throughout their purchasing journey. In addition, utilizing advanced metrics can effectively illustrate the program's return on investment by connecting revenue to specific deals, stories, products, and media outlets, thereby refining the overall marketing approach. Ultimately, cultivating a diverse array of customer stories not only enhances credibility but also fosters a dedicated community of advocates who passionately support the brand, inviting even more potential customers to join in. This ongoing engagement can lead to a lasting impact on brand loyalty and overall market presence.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

€15,000 per year
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Hivency

Date Founded

2016

Company Location

France

Company Website

www.hivency.com/en/

Company Facts

Organization Name

CustomerStories

Date Founded

2018

Company Location

United States

Company Website

customerstories.net

Categories and Features

Influencer Marketing

CRM
Campaign Management
Faceted Search / Filtering
Influencer Discovery
Payment Tracking
ROI Tracking
Social Media Monitoring

Review Management

Campaign Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Review Request
Sentiment Analysis
Social Sharing
White Label

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