Holly by Nimblr vs. FrontDesk AI

Holly is an AI Operator that works as a patient scheduling platform and AI receptionist, using conversational AI to automate patient communication and front-desk workflows by managing your EHR, CRM, and payment platforms based on your know-how and specialty best practices. The result is a better patient experience, happier staff, and measurable revenue growth. ● 28+ Patient Journey Workflows × 350+ Operational Rules = Thousands of Configurations Tailored to Your Specialty ● 92M+ Patient Interactions ● 1,500+ Practices Served ● 9+ Years Pioneering AI for Healthcare ● HIPAA-Compliant | SOC 2 Certified Incremental revenue: Capture new patients and keep schedules full. ● Convert phone calls and web visits into appointments 24/7 ● Capture new appointments from Google patient searches ● Automate no-show and cancellation recovery ● Fill last-minute cancellations from your patient waitlist ● Recall patients when they’re due for their next visit Front desk efficiency: Reduce manual work and prevent staff burnout. ● Automate calls for patient common questions & inquiries ● Handle appointment changes automatically ● Capture refill requests without manual intake ● Keep patient records up to date Patient engagement: Improve treatment adherence, care outcomes and loyalty. ● Ensure patients complete forms and pre-visit information ● Send timely confirmations and reminders ● Ensure patients get the right instructions before their visit ● Gather patient feedback & strengthen your online reputation Cash flow optimization: Improve claim accuracy and payment collection. ● Validate insurance acceptance before the visit ● Capture accurate and complete patient information upfront ● Capture payment method information early ● Release unpaid appointments automatically Free Pilot Available: Go Live in Days ● No apps to manage ● No staff training ● Seamless patient adoption

FrontDesk AI serves as a digital receptionist that streamlines the scheduling of patient appointments via phone and text, enabling patients to view wait times for more informed booking choices, much like a "Disney Fastpass" for their medical visits. In the previous year, Americans collectively spent over 2.1 billion minutes on hold trying to arrange medical appointments. By utilizing smart insights related to various appointment types, patient demographics, and their past appointment records, FrontDesk AI equips staff to manage check-ins efficiently and adjust schedules as necessary. Patients benefit from an experience akin to a Disney FastPass, receiving real-time updates on doctor availability and wait times, which provides them with enhanced control both before their appointments and during their visits. This groundbreaking method not only boosts patient satisfaction but also refines the appointment process within healthcare facilities, ultimately contributing to a more efficient healthcare system. Furthermore, it allows healthcare providers to focus more on patient care rather than administrative tasks.